Working across Boundaries in Design: A Sociotechnical Spaces Approach

Christian Clausen, Yutaka Yoshinaka

    Research output: Contribution to conferencePaperResearchpeer-review

    Abstract

    The paper addresses how insights from the social shaping tradition and political process theory may contribute to an understanding of design as staging of sociotechnical relations and processes cutting across boundaries of diverse organisational, political and knowledge domains. This idea is pursued through the notion of ‘socio-technical spaces’ and its delineation, with respect to the analysis of a case of Business Process Reengineering (BPR). Sociotechnical space is elaborated as being an occasioning as well as a result of sociotechnical choices and processes. It points to the role of socio-material and discursive practices in render-ing spaces open to problematisation and action including some perspektives at the expense of others. The present paper will address the role of preconceived notions and artefacts in design processes, from the standpoint of how they come to be translated into concrete organisational practices. One implication of this approach includes an attention towards what (and how) ar-eas may be rendered open to negotiation and transformation in technological design, implementation, and change processes.
    Original languageEnglish
    Publication date2005
    Publication statusPublished - 2005
    EventTechnology and Designing - TU-Delft, Netherlands
    Duration: 1 Jan 2005 → …

    Conference

    ConferenceTechnology and Designing
    LocationTU-Delft
    CountryNetherlands
    Period01/01/2005 → …

    Keywords

    • Reengineering (BPR)
    • translation
    • social shaping of technology
    • boundary-spanning
    • Business Process
    • staging of design
    • political process

    Cite this

    Clausen, C., & Yoshinaka, Y. (2005). Working across Boundaries in Design: A Sociotechnical Spaces Approach. Paper presented at Technology and Designing, Netherlands.