When Systems Loose their Identity: Equivocality and Sensemaking in ISD

Jørgen P. Bansler, Erling C. Havn

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Abstract

This paper reports a longitudinal study of the design and implementation of a Web-based groupware application. We studied the development of three versions of the application, and the preliminary discussions of the forth. We adopt a sensemaking perspective to analyze the dynamics of this process and show that improvisational action and bricolage (make do with the materials at hand) played a vital role in the development process, successfully within a small group of people, but less so when more, distributed people becsensemaking in IS development.
Original languageEnglish
Title of host publicationProceedings of the 12th European Conference on Information Systems
Place of PublicationTurku, Finland
PublisherTurku School of Economics and Business Administration
Publication date2004
ISBN (Print)951-564-192-6
Publication statusPublished - 2004
Event12th European Conference on Information Systems - Turku, Finland
Duration: 1 Jan 2004 → …
Conference number: 12

Conference

Conference12th European Conference on Information Systems
Number12
CityTurku, Finland
Period01/01/2004 → …

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