What is the “FM Value Guide” – and How to Make a Value Guideline?

Background and aim. The FM Value Guide is a management decision support system developed by the Danish Facilities Management association (DFM). The purpose is to support facilities managers to create added value to their organizations. The aim of this paper is to present the guide, the ideas behind it, and to give advice on how to develop similar guidelines.
Methods. The development is carried out in workgroups with practitioners and researchers based on literature, cases, and experiences. The authors of this paper all have a combined research and practice background and are involved in the development of the FM Value Guide.
Results. The development has resulted in the first FM Value Guide with six parameters (Branding, Economy, Flexibility, Productivity, Risk, Environmental sustainability), and two additional guidelines are under development for the parameters Circular FM and Social sustainability. The paper communicates the process of developing guidelines, to support others to develop additional guidelines for improving value creation. A template for a guideline is included in Appendix.
Originality. The FM Value Guide is a unique FM tool, which can be adapted to various FM scopes and parameters and this paper promotes it internationally.
Practical implications. The FM Value Guide is a management tool for practitioners to support value creation and continuous improvements as recommended in ISO 41015 (2023) on influencing organizational behaviours for improved facility outcomes.