Abstract
value stream mapping (VSM) has been developed and tested in practice. Key processes with a potential for psychosocial strain are selected and analysed in employee groups. VSM is followed up by collection of data and development of solutions. Results from the practical test show that VSM and process data provide new insights to the employees which help to improve the psychosocial work environment. However, working across departmental borders proved to be particular difficult.
| Original language | English |
|---|---|
| Title of host publication | Proceedings of 23rd EUROMA Conference Interactions |
| Number of pages | 6 |
| Publisher | NTNU |
| Publication date | 2016 |
| Publication status | Published - 2016 |
| Event | 23rd EurOMA conference - NTNU Gløshaugen Campus, Trondheim, Norway Duration: 17 Jun 2016 → 22 Jun 2016 |
Conference
| Conference | 23rd EurOMA conference |
|---|---|
| Location | NTNU Gløshaugen Campus |
| Country | Norway |
| City | Trondheim |
| Period | 17/06/2016 → 22/06/2016 |
Keywords
- Healthcare
- Lean
- Public Sector
Cite this
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Value stream mapping as a tool for systematic employee based improvement of the psychosocial work environment in hospitals. / Hasle, Peter; Starheim, Liv; Jensen, Per Langaa; Juul Diekmann, Birgitte.
Proceedings of 23rd EUROMA Conference Interactions. NTNU, 2016.Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review
TY - GEN
T1 - Value stream mapping as a tool for systematic employee based improvement of the psychosocial work environment in hospitals
AU - Hasle, Peter
AU - Starheim, Liv
AU - Jensen, Per Langaa
AU - Juul Diekmann, Birgitte
PY - 2016
Y1 - 2016
N2 - Problems in communication and coordination in hospitals often hamper operations and constitute important stress factor for the staff. A specific methodology (P-lean) based onvalue stream mapping (VSM) has been developed and tested in practice. Key processes with a potential for psychosocial strain are selected and analysed in employee groups. VSM is followed up by collection of data and development of solutions. Results from the practical test show that VSM and process data provide new insights to the employees which help to improve the psychosocial work environment. However, working across departmental borders proved to be particular difficult.
AB - Problems in communication and coordination in hospitals often hamper operations and constitute important stress factor for the staff. A specific methodology (P-lean) based onvalue stream mapping (VSM) has been developed and tested in practice. Key processes with a potential for psychosocial strain are selected and analysed in employee groups. VSM is followed up by collection of data and development of solutions. Results from the practical test show that VSM and process data provide new insights to the employees which help to improve the psychosocial work environment. However, working across departmental borders proved to be particular difficult.
KW - Healthcare
KW - Lean
KW - Public Sector
M3 - Article in proceedings
BT - Proceedings of 23rd EUROMA Conference Interactions
PB - NTNU
ER -