User-driven innovation of an outpatient department

    Research output: Contribution to journalJournal articlepeer-review


    This paper presents experiences from a user-driven innovation process of an outpatient department in a hospital. The mixing of methods from user-driven innovation and participatory design contributed to develop an innovative concept of the spatial and organizational design of an outpatient department in a hospital. Design games and tabletop simulation seem to be powerful tools in facilitating such a participatory process.
    Original languageEnglish
    JournalWork: A Journal of Prevention, Assessment & Rehabilitation
    Issue numberSupplement 1
    Pages (from-to)101-106
    Publication statusPublished - 2012


    • user participation.
    • health care sector
    • codesign
    • outpatient department
    • innovation


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