Usage Frequency of Product Configuration Systems Relative to Integrations and Fields of Application

Sara Shafiee, Katrin Kristjansdottir, Lars Hvam, Loris Battistello, E. Sandrin

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

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Abstract

Product Configuration Systems (PCS) are automatic solutions that can support and facilitate the sales and engineering processes. PCSs have recently attracted increased attention both from the researches and practitioners. There are variety of challenges reported in the literature as consequences of using PCS, which reduces the usage frequency of the system. To address those challenges, IT integrations can be an effective solution to reduce the number of manual tasks and complexity inside PCSs and make PCSs more user friendly. However, the influence of integrating PCS to different IT systems on usage frequency has not been addressed in the literature. This paper aims to study the relationship of PCS usage frequency in terms of (1) different application area of the PCSs, and (2) integrations to different IT systems. The research method adopted in the paper is survey-based conducted in one company where the unit of analysis is operating PCS.
Original languageEnglish
Title of host publicationProceedings of the 2017 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)
PublisherIEEE
Publication date2017
Pages211-214
ISBN (Electronic) 978-1-5386-0948-4
DOIs
Publication statusPublished - 2017
Event2017 International Conference on Industrial Engineering and Engineering Management (IEEM) - SUNTEC Singapore, Suntec City, Singapore
Duration: 10 Dec 201713 Dec 2017
http://www.ieem.org

Conference

Conference2017 International Conference on Industrial Engineering and Engineering Management (IEEM)
LocationSUNTEC Singapore
Country/TerritorySingapore
CitySuntec City
Period10/12/201713/12/2017
Internet address

Keywords

  • Product Configuration System (PCS)
  • Frequency
  • Integration
  • Field of application

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