Unleashing textual descriptions of business processes

Josep Sànchez-Ferreres, Andrea Burattin, Josep Carmona, Marco Montali, Lluís Padró, Luís Quishpi

Research output: Contribution to journalJournal articleResearchpeer-review

Abstract

Textual descriptions of processes are ubiquitous in organizations, so that documentation of the important processes can be accessible to anyone involved. Unfortunately, the value of this rich data source is hampered by the challenge of analyzing unstructured information. In this paper we propose a framework to overcome the current limitations on dealing with textual descriptions of processes. This framework considers extraction and analysis and connects to process mining via simulation. The framework is grounded in the notion of annotated textual descriptions of processes, which represents a middle-ground between formalization and accessibility, and which accounts for different modeling styles, ranging from purely imperative to purely declarative. The contributions of this paper are implemented in several tools, and case studies are highlighted.
Original languageEnglish
JournalSoftware and Systems Modeling
Pages (from-to)1-23
ISSN1619-1366
DOIs
Publication statusAccepted/In press - 2021

Keywords

  • Business Process Management
  • Natural Language Processing
  • Temporal Logics
  • Process Mining
  • Model Checking
  • Simulation

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