Understanding the Business Value of Social Information Systems – Towards a Research Agenda

Rainer Schmidt, Kathrin Kirchner, Liana Razmerita

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Abstract

Recent studies confirmed the creation of value by social information systems. However, few is known about the mechanisms that create value in social information systems. Using a design science approach, this article investigates how social information systems create value. Based on a literature review, we identify four types of emergent interactions in social information systems that create value: social production, co-creation, weak ties, and egalitarian decisions. The paper proposes a holistic framework for understanding business value and develops a research agenda to further explore the value creation mechanisms of social information systems.
Original languageEnglish
Title of host publicationProceedings of the 53rd Hawaii International Conference on System Sciences, 2020
EditorsTung X. Bui
PublisherHICSS Conference Office
Publication date2020
Pages2639-2648
ISBN (Electronic)978-0-9981331-3-3
Publication statusPublished - 2020
Event53rd Hawaii International Conference on System Sciences - Maui, United States
Duration: 7 Jan 202010 Jan 2020

Conference

Conference53rd Hawaii International Conference on System Sciences
Country/TerritoryUnited States
CityMaui
Period07/01/202010/01/2020

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