Unboxing the Clinical Health Technology Deployment

Kevin Doherty, Per Baekgaard, Maria Haahr Nielsen, Alexandra Brandt Ryborg Jonsson, Susanne Reventlow, Jakob Bardram

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Abstract

Recent years have seen numerous clinical deployments of digital technologies in support of new practices of healthcare. Mobile devices in particular offer many advantages in regard to their deployment for the purposes of shaping care. Yet, these systems and their implications for practice are not predetermined but crafted, often in unforeseen ways, by design. Amidst growing knowledge of complex clinical contexts, human-computer interaction researchers have come to understand the need to approach design as participatory, iterative process grounded in research, and informed by the experiences of stakeholders broadly defined. In this article we build upon prior efforts to support care, by making the case for a recentering of the artefacts we perceive as "designed", "designable" and "design-worthy" in the creation and implementation of the digital health intervention. In doing so, we draw on the example of a mobile health technology platform to support mental healthcare through Danish primary care.

Original languageEnglish
JournalIEEE Pervasive Computing
Volume21
Issue number4
Pages (from-to)64-73
ISSN1536-1268
DOIs
Publication statusPublished - 2022

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