Treating the Information and Communication Technologies in the Offshore Outsourcing Process

Zoran Perunovic, Mads Christoffersen

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

    Abstract

    A qualitative research, based on 12 in-depth interviews within 12 companies has been conducted in order to explore information and communication technologies’ (ICT) utilisation in outsourcing. Three groups of companies regarding the consideration of ICT in the pre-transition phase, and ICT’s contribution to achieving competitive advantages during the post-transition phase of the outsourcing process have been identified: techno-nerds, anachronists, and indifferents. We have profiled those companies regarding the barriers, enablers, expectation and surprises they have encountered while utilising ICT in outsourcing.
    Original languageEnglish
    Title of host publicationProceedings of the 17th annual conference of the Production and Operations Management Society : Operations Management in the New World Uncertainties
    PublisherPOM
    Publication date2006
    Publication statusPublished - 2006
    Event17th Production and Operation Management Society Annual Conference: OM in the New World Uncertainties - Boston, MA, United States
    Duration: 28 Apr 20061 May 2006
    Conference number: 17
    http://www.poms.org/2006/04/poms_2006_conference_om_in_the.html

    Conference

    Conference17th Production and Operation Management Society Annual Conference
    Number17
    CountryUnited States
    CityBoston, MA
    Period28/04/200601/05/2006
    Internet address

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