Transferring Knowledge from Building Operation to Design: A literature review

Helle Lohmann Rasmussen, Per Anker Jensen, Jay Sterling Gregg

    Research output: Contribution to conferencePaperResearchpeer-review

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    As a solution to the previously identified gap between expected and actual building performance, this paper investigates how knowledge can be transferred from operation to design. This is assumed to help bridge the gap and increase the performance of new built facilities. By conducting a systematic literature review, it is found, that the theoretical approach in the reviewed articles has a significant impact on the level of how applicable the recommendations are in practice. Furthermore, a list of identified tools to enable knowledge transfer is provided, including POE, PPP and building commissioning. Knowing that the list
    lacks inputs from cultural and organizational theory, the paper suggests that further research should focus on taking these suggestions to an operational level for the benefit of FM, building clients and design teams. Furthermore, it is found that major concepts that could be considered helpful to secure operational knowledge in design, such as Soft Landings and certification schemes like DGNB, are almost absent in the selected literature. This indicates that they are not recognized, and therefore not researched, as methods for knowledge transfer. Several countries, such as US, UK, Denmark, Saudi Arabia, and Malaysia are represented in the review.
    Original languageEnglish
    Publication date2017
    Number of pages10
    Publication statusPublished - 2017
    EventCIB World Congress 2017 - University of Salford, Salford, United Kingdom
    Duration: 11 Sep 201715 Sep 2017


    ConferenceCIB World Congress 2017
    LocationUniversity of Salford
    CountryUnited Kingdom

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