Towards Knowledge Sharing Through Social Media in Software Development: A Systematic Literature Review

An effective knowledge exchange among software developers is crucial for the competitive performance of their organisations. Today, the constant pressure on business to continually innovate and the increasing capability of information technologies to facilitate broader and more distributed communication are driving organisations to leverage social media tools to improve business performance. These tools enables people to connect, communicate and collaborate and have changed the way we share knowledge. Research within the area of social media and knowledge sharing is still in an early phase. Although several studies of the relationship is available, today there exists no comprehensive overview of what has been investigated.
Using a systematic literature review approach, this study aims to map the current state of literature on knowledge sharing through social media applicable to software development. Further, this study highlights the findings of research studies and identifies gaps in literature. Thereby, creating beneficial insights and awareness on the context for researchers and practitioners.