Towards Immersive Environments for Declarative Process Models

Simon James Jensen, Hugo-Andrés López-Acosta*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Abstract

Declarative Process Models (DPMs) provide a visual representation of processes based on rules, yet novice users often struggle to understand them, associating representations with imperative flows. This study explores a novel approach by investigating the potential of leveraging 3D gaming environments to represent and execute processes. We conducted semi-structured interviews with experts in 3D modeling, game development, visual arts, and process management to elicit metaphors explaining process behaviors. These metaphors informed the creation of an artifact representing DPMs in 3D worlds in canonical and domain-specific representations. Our validation phase involved think-aloud sessions and semi-structured interviews with novice users to assess their perception and understanding of processes depicted in 3D environments. Results suggest a positive impact of 3D process representations on users’ understanding of declarative process models, with a preference for domain-specific 3D representations. This research contributes to advancing process modeling by addressing challenges faced by novice users and offering innovative solutions within the realm of 3D representations.
Original languageEnglish
Title of host publicationProceedings of The 22nd International Conference on Business Process Management 2024
Volume526
Publication date2024
Pages214-231
ISBN (Print)978-3-031-70417-8
ISBN (Electronic)978-3-031-70418-5
DOIs
Publication statusPublished - 2024
EventThe 22nd International Conference on Business Process Management - Krakow, Poland
Duration: 1 Sept 20246 Sept 2024

Conference

ConferenceThe 22nd International Conference on Business Process Management
Country/TerritoryPoland
CityKrakow
Period01/09/202406/09/2024

Keywords

  • Declarative Process Models
  • Process Simulation
  • Human-Computer Interaction
  • Serious games

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