Abstract
In response to requirements resulting from a changing business landscape from solely physical-product-based value creation towards performance-based value creation, this paper presents a questionnaire-based matrix, the PSS Categorization Matrix, that is developed in order to help organizations find their position in terms of the balance between product-related and service-related activities. Judging from a workshop carried out with companies from the maritime industry and researchers in the area, the approach seems promising, but requires improvements on questionnaire and Matrix. These need to incorporate further improvements regarding the factor of time and the applicability related to product/service portfolios, as opposed to single product/services.
The authors already plan further research on the identified issues.
The authors already plan further research on the identified issues.
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the 4th Joint World Conference on Production & Operations Management / 19th International Annual EurOMA Conference |
| Number of pages | 10 |
| Publication date | 2012 |
| Publication status | Published - 2012 |
| Event | EUROMA 2012 - P&OM World Conference - Amsterdam, Netherlands Duration: 1 Jul 2012 → 5 Jul 2012 |
Conference
| Conference | EUROMA 2012 - P&OM World Conference |
|---|---|
| Country/Territory | Netherlands |
| City | Amsterdam |
| Period | 01/07/2012 → 05/07/2012 |
Keywords
- Product/Service-Systems
- Danish maritime industry
- PSS categorization
- PSS
- Product life
- Design
- Innovation
- Lifecycle
- Product development
- Product Service System
- Sustainability