The start of a Nordic focus on the added value of FM

Per Anker Jensen, Ole Emil Malmstrøm

    Research output: Chapter in Book/Report/Conference proceedingBook chapterResearch


    Purpose: To contribute to the understanding and demonstration of added value of FM based on the results of a NordicFM workgroup.
    Methodology: The basic understanding of FM and added value developed by the workgroup is presented together with 13 cases, which are analysed to find new general insight.
    Findings: Different methods to demonstrate the added value of FM are presented and the analysis of the cases shows that a change in responsibility – both between core business and in-house FM and between in-house FM and providers - can be an important element in the possibility for FM to create added value. On-going collaboration can also be an important leverage for adding value in FM.
    Practical implications: The findings can provide inspiration and methods for facilities managers to implement adding value initiatives and demonstrate their impact on the core business.
    Research limitations: The chapter is only to a limited degree based on scientific research and mostly based on the experiences and practical innovations among the workgroup participants.
    Originality/value: The chapter presents the birth of a joint focus on the added value of FM in the Nordic countries.
    Original languageEnglish
    Title of host publicationThe Added Value of Facilities Management: Concepts, Findings and Perspectives
    EditorsPer Anker Jensen, Theo van der Voordt, Christian Coenen
    PublisherPolyteknisk Boghandel og Forlag
    Publication date2012
    ISBN (Electronic)9788750210405
    Publication statusPublished - 2012


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