Abstract
Purpose: To contribute to the understanding and demonstration of added value of FM based on the results of a NordicFM workgroup.
Methodology: The basic understanding of FM and added value developed by the workgroup is presented together with 13 cases, which are analysed to find new general insight.
Findings: Different methods to demonstrate the added value of FM are presented and the analysis of the cases shows that a change in responsibility – both between core business and in-house FM and between in-house FM and providers - can be an important element in the possibility for FM to create added value. On-going collaboration can also be an important leverage for adding value in FM.
Practical implications: The findings can provide inspiration and methods for facilities managers to implement adding value initiatives and demonstrate their impact on the core business.
Research limitations: The chapter is only to a limited degree based on scientific research and mostly based on the experiences and practical innovations among the workgroup participants.
Originality/value: The chapter presents the birth of a joint focus on the added value of FM in the Nordic countries.
Methodology: The basic understanding of FM and added value developed by the workgroup is presented together with 13 cases, which are analysed to find new general insight.
Findings: Different methods to demonstrate the added value of FM are presented and the analysis of the cases shows that a change in responsibility – both between core business and in-house FM and between in-house FM and providers - can be an important element in the possibility for FM to create added value. On-going collaboration can also be an important leverage for adding value in FM.
Practical implications: The findings can provide inspiration and methods for facilities managers to implement adding value initiatives and demonstrate their impact on the core business.
Research limitations: The chapter is only to a limited degree based on scientific research and mostly based on the experiences and practical innovations among the workgroup participants.
Originality/value: The chapter presents the birth of a joint focus on the added value of FM in the Nordic countries.
| Original language | English |
|---|---|
| Title of host publication | The Added Value of Facilities Management: Concepts, Findings and Perspectives |
| Editors | Per Anker Jensen, Theo van der Voordt, Christian Coenen |
| Publisher | Polyteknisk Boghandel og Forlag |
| Publication date | 2012 |
| Pages | 31-43 |
| ISBN (Electronic) | 9788750210405 |
| Publication status | Published - 2012 |