The role of error in organizing behaviour

Research output: Contribution to journalJournal article – Annual report year: 2003Researchpeer-review

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The role of error in organizing behaviour. / Rasmussen, Jens.

In: Quality and Safety in Health Care, Vol. 12, No. 5, 2003, p. 377-383.

Research output: Contribution to journalJournal article – Annual report year: 2003Researchpeer-review

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@article{01956b811fe24cb98b0665c8457c5d66,
title = "The role of error in organizing behaviour",
abstract = "During recent years the significance of the concept of human error has changed considerably. The reason for this has partly been an increasing interest of psychological research in the analysis of complex real life phenomena, and partly the changes of modern work conditions caused by advanced information technology. Consequently, the topic of the present contribution is not a definition of the concept or a proper taxonomy. Instead, a review is given of two professional contexts for which the concept of error is important. Three cases of analysis of human-system interaction are reviewed: (1) traditional task analysis and human reliability estimation; (2) causal analysis of accidents after the fact, and (3) design of reliable work conditions in modern sociotechnical systems. It is concluded that {"}errors{"} cannot be studied as a separate category of behaviour fragments; the object of study should be cognitive control of behaviour in complex environments.",
author = "Jens Rasmussen",
year = "2003",
doi = "10.1136/qhc.12.5.377",
language = "English",
volume = "12",
pages = "377--383",
journal = "Quality and Safety in Health Care",
issn = "1475-3901",
publisher = "BMJ Publishing Group",
number = "5",

}

RIS

TY - JOUR

T1 - The role of error in organizing behaviour

AU - Rasmussen, Jens

PY - 2003

Y1 - 2003

N2 - During recent years the significance of the concept of human error has changed considerably. The reason for this has partly been an increasing interest of psychological research in the analysis of complex real life phenomena, and partly the changes of modern work conditions caused by advanced information technology. Consequently, the topic of the present contribution is not a definition of the concept or a proper taxonomy. Instead, a review is given of two professional contexts for which the concept of error is important. Three cases of analysis of human-system interaction are reviewed: (1) traditional task analysis and human reliability estimation; (2) causal analysis of accidents after the fact, and (3) design of reliable work conditions in modern sociotechnical systems. It is concluded that "errors" cannot be studied as a separate category of behaviour fragments; the object of study should be cognitive control of behaviour in complex environments.

AB - During recent years the significance of the concept of human error has changed considerably. The reason for this has partly been an increasing interest of psychological research in the analysis of complex real life phenomena, and partly the changes of modern work conditions caused by advanced information technology. Consequently, the topic of the present contribution is not a definition of the concept or a proper taxonomy. Instead, a review is given of two professional contexts for which the concept of error is important. Three cases of analysis of human-system interaction are reviewed: (1) traditional task analysis and human reliability estimation; (2) causal analysis of accidents after the fact, and (3) design of reliable work conditions in modern sociotechnical systems. It is concluded that "errors" cannot be studied as a separate category of behaviour fragments; the object of study should be cognitive control of behaviour in complex environments.

U2 - 10.1136/qhc.12.5.377

DO - 10.1136/qhc.12.5.377

M3 - Journal article

VL - 12

SP - 377

EP - 383

JO - Quality and Safety in Health Care

JF - Quality and Safety in Health Care

SN - 1475-3901

IS - 5

ER -