The Facilities Management Value Map

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

    Abstract

    The paper is based on research from 21 cases studies on Facilities Management (FM) in the Nordic countries. The work also relates to a working group on “Highlighting the Added Value of FM” under Nordic FM. The aim has been to establish a conceptual framework to discuss, understand and explain the ways FM can create added value. The method has found inspiration in the strategic mapping from balanced score card methodology. The result is identification of the main resources, processes and products/deliveries in FM, the principal ways FM creates impacts on the core business as well as society and the main stakeholder that benefits from the added value of FM. The framework will be presented together with an illustrative example from practice of how FM can create added value.
    Original languageEnglish
    Title of host publicationFM-Gespräche 2008 : Industrial Facility Management - Wersteigerung dirch Facility Management & Immobilienwirtschaft
    Number of pages60
    Place of PublicationKufstein
    PublisherFachhochschule KufsteinTirol
    Publication date2008
    Pages41-43
    ISBN (Print)978-2-8334-7666-2
    Publication statusPublished - 2008
    EventFacility Management Gespräche 2008 : Industrial Facility Management - Wersteigerung dirch Facility Management & Immobilienwirtschaft - Kufstein
    Duration: 1 Jan 2008 → …

    Conference

    ConferenceFacility Management Gespräche 2008 : Industrial Facility Management - Wersteigerung dirch Facility Management & Immobilienwirtschaft
    CityKufstein
    Period01/01/2008 → …

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