The Development of Total Quality Management

Ove Hartz, J. J. Dahlgaard

    Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

    Original languageEnglish
    Title of host publicationThe Handbook of Total Quality Management
    EditorsC. N. Madhu
    Place of PublicationLondon
    PublisherChapman & Hall
    Publication date1999
    Pages698-714
    Publication statusPublished - 1999

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