The Concept of Human Error and the Design of Reliable Human-Machine Systems

Jens Rasmussen

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearch

    Abstract

    The concept of human error is unreliable as a basis for design of reliable human-machine systems. Humans are basically highly adaptive and 'errors' are closely related to the process of adaptation and learning. Therefore, reliability of system operation depends on an interface that is not designed so as to support a pre-conceived operating procedure, but, instead, makes visible the deep, functional structure of the system together with the boundaries of acceptable operation in away that allows operators to 'touch' the boundaries and to learn to cope with the effects of errors in a reversible way. The concepts behind such 'ecological' interfaces are discussed, an it is argued that a 'typology' of visualization concepts is a pressing research need.
    Original languageEnglish
    Title of host publicationProceedings of 1st Berliner Workshop on Man-Machine Systems
    Number of pages21
    Publication date1995
    Publication statusPublished - 1995
    Event1st Berliner Workshop on Man-Machine Systems - Technical University of Berlin, Berlin, Germany
    Duration: 11 Oct 199513 Oct 1995

    Workshop

    Workshop1st Berliner Workshop on Man-Machine Systems
    LocationTechnical University of Berlin
    CountryGermany
    CityBerlin
    Period11/10/199513/10/1995

    Cite this

    Rasmussen, J. (1995). The Concept of Human Error and the Design of Reliable Human-Machine Systems. In Proceedings of 1st Berliner Workshop on Man-Machine Systems