Supporting the development of shared understanding in distributed design teams

Research output: Contribution to journalJournal article – Annual report year: 2017Researchpeer-review

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Supporting the development of shared understanding in distributed design teams. / Cash, Philip; Dekoninck, Elies A; Ahmed-Kristensen, Saeema.

In: Journal of Engineering Design, Vol. 28, No. 3, 2017, p. 147-170.

Research output: Contribution to journalJournal article – Annual report year: 2017Researchpeer-review

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@article{103ae5d38c35464bb2102ba98d7b3401,
title = "Supporting the development of shared understanding in distributed design teams",
abstract = "Distributed teams are an increasingly common feature of engineeringdesign work. One key factor in the success of these teams isthe development of short- and longer-term shared understanding.A lack of shared understanding has been recognized as a significantchallenge, particularly in the context of globally distributed engineeringactivities. A major antecedent for shared understanding isquestion asking and feedback. Building on question-asking theorythis work uses a quasi-experimental study to test the impact of questioningsupport on homogeneous and heterogeneous teams. Theresults show significant improvement in shared understanding forboth team types (27{\%} improvement for heterogeneous and 16{\%}for homogeneous), as well as substantial differences in how thisimprovement is perceived. This extends theoretical insight on thedevelopment of shared understanding and contributes one of fewempirical studies directly comparing homogeneous and heterogeneousteams in the engineering design context. This has implicationsfor how distributed teams can be more effectively supportedin practice, as well as how shared understanding can be facilitated inengineering design.",
keywords = "Distributed design, Communication, Planning, Teamwork, Design studies",
author = "Philip Cash and Dekoninck, {Elies A} and Saeema Ahmed-Kristensen",
year = "2017",
doi = "10.1080/09544828.2016.1274719",
language = "English",
volume = "28",
pages = "147--170",
journal = "Journal of Engineering Design",
issn = "0954-4828",
publisher = "CRC Press/Balkema",
number = "3",

}

RIS

TY - JOUR

T1 - Supporting the development of shared understanding in distributed design teams

AU - Cash, Philip

AU - Dekoninck, Elies A

AU - Ahmed-Kristensen, Saeema

PY - 2017

Y1 - 2017

N2 - Distributed teams are an increasingly common feature of engineeringdesign work. One key factor in the success of these teams isthe development of short- and longer-term shared understanding.A lack of shared understanding has been recognized as a significantchallenge, particularly in the context of globally distributed engineeringactivities. A major antecedent for shared understanding isquestion asking and feedback. Building on question-asking theorythis work uses a quasi-experimental study to test the impact of questioningsupport on homogeneous and heterogeneous teams. Theresults show significant improvement in shared understanding forboth team types (27% improvement for heterogeneous and 16%for homogeneous), as well as substantial differences in how thisimprovement is perceived. This extends theoretical insight on thedevelopment of shared understanding and contributes one of fewempirical studies directly comparing homogeneous and heterogeneousteams in the engineering design context. This has implicationsfor how distributed teams can be more effectively supportedin practice, as well as how shared understanding can be facilitated inengineering design.

AB - Distributed teams are an increasingly common feature of engineeringdesign work. One key factor in the success of these teams isthe development of short- and longer-term shared understanding.A lack of shared understanding has been recognized as a significantchallenge, particularly in the context of globally distributed engineeringactivities. A major antecedent for shared understanding isquestion asking and feedback. Building on question-asking theorythis work uses a quasi-experimental study to test the impact of questioningsupport on homogeneous and heterogeneous teams. Theresults show significant improvement in shared understanding forboth team types (27% improvement for heterogeneous and 16%for homogeneous), as well as substantial differences in how thisimprovement is perceived. This extends theoretical insight on thedevelopment of shared understanding and contributes one of fewempirical studies directly comparing homogeneous and heterogeneousteams in the engineering design context. This has implicationsfor how distributed teams can be more effectively supportedin practice, as well as how shared understanding can be facilitated inengineering design.

KW - Distributed design

KW - Communication

KW - Planning

KW - Teamwork

KW - Design studies

U2 - 10.1080/09544828.2016.1274719

DO - 10.1080/09544828.2016.1274719

M3 - Journal article

VL - 28

SP - 147

EP - 170

JO - Journal of Engineering Design

JF - Journal of Engineering Design

SN - 0954-4828

IS - 3

ER -