Abstract
Product/service-systems (PSS) are in effect an approach to designing integrated products and services with
a focus on both customer activities and product life cycle considerations. Literature offers a range of serviceoriented
design strategies from product-oriented DfX approaches to more customer-oriented approaches
such as integrated solutions and service design. These design strategies are mapped out in relation to how
applicable they are to different types of services. Case studies from two industrial companies are used to
confront the existing literature in order to begin to understand how manufacturing companies may align their
business strategies with their product and service development activities.
Original language | English |
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Title of host publication | Proceedings of the 1st CIRP Industrial Product-Service Systems |
Place of Publication | Cranfield |
Publisher | CIRP |
Publication date | 2009 |
Pages | 46-53 |
ISBN (Print) | 978-0-9557436-5-8 |
Publication status | Published - 2009 |
Event | 1st CIRP Industrial Product-Service Systems - Cranfield University, Cranfield, United Kingdom Duration: 1 Apr 2009 → 2 Apr 2009 Conference number: 1 |
Conference
Conference | 1st CIRP Industrial Product-Service Systems |
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Number | 1 |
Location | Cranfield University |
Country/Territory | United Kingdom |
City | Cranfield |
Period | 01/04/2009 → 02/04/2009 |
Keywords
- Service design
- Product/service-systems (PSS)
- Product/service-systems
- Product Life Cycle design
- PSS
- Innovation
- Design
- Ecodesign
- Miljørigtig produktudvikling