Step-by-step towards PSS – Evaluating, Deciding and Executing

Line Maria Neugebauer, Krestine Mougaard, Tim C. McAloone, Jakob Axel Bejbro Andersen, Niki Bey

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review


    Successful implementation of product-service system (PSS) as business strategy has proven lucrative through many industry examples. However, companies should tread carefully before committing to a costly restructuring towards PSS business creation. This paper claims that before a company moves from being a product to a product-service provider they should carefully consider internal and external aspects with regard to their organization, their market and their network. The paper proposes a three step process labelled the Evaluate-Decide-Execute approach; an approach that should enable the company to first evaluate the foundation for PSS, and then decide whether to commit to this course, and finally execute the transformation.
    Original languageEnglish
    Title of host publicationThe Philosopher's Stone for Sustainability : Proceedings of the 4th CIRP International Conference on Industrial Product-Service Systems
    EditorsYoshiki Shimomura, Koji Kimita
    Number of pages6
    Publication date2012
    ISBN (Electronic)978-3-642-32847-3
    Publication statusPublished - 2012
    Event4th CIRP International Conference on Industrial Product-Service Systems - Tokyo, Japan
    Duration: 8 Nov 20129 Nov 2012


    Conference4th CIRP International Conference on Industrial Product-Service Systems


    • Organizational issues for PSS
    • Servitization
    • PSS development
    • Maritime industry
    • Barriers for PSS
    • PSS
    • Product life
    • Design
    • Integrated product development
    • Product/service-systems
    • Service design
    • Product life thinking
    • Product development
    • Product/service-system


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