Relational coordination is associated with productivity in general practice: a survey and register based study

Sanne Lykke Lundstrøm; Kasper Edwards; Susanne Reventlow; Jens Søndergaard

Relational coordination is associated with productivity in general practice: a survey and register based study

Sanne Lykke Lundstrøm, Kasper Edwards, Susanne Reventlow, Jens Søndergaard

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Abstract

In this paper we investigate the association between relational coordination among the practice team in general practice and number of consultations performed in a general practice per staff, i.e. a proxy of productivity. We measured relational coordination using the Relational Coordination Survey and combined the results with register data. We found that relational coordination was statistically significant associated with number of consultation per staff per year. We later divided consultations in to three types: Face-to-face, Email and phone consultations. We found a statistically significant associating between relational coordination and with number of face-to-face consultation per staff per year.

Original language	English
Title of host publication	Human Factors in Organizational Design and Management - XI
Editors	O. Broberg, N. Fallentin, P. Hasle, P.L. Jensen, A. Kabel, M.E. Larsen, T. Weller
Number of pages	4
Publisher	IEA Press
Publication date	2014
Pages	495-498
Publication status	Published - 2014
Event	11th International Symposium on Human Factors in Organizational Design and Management and 46th Annual Nordic Ergonomics Society Conference (NES) - Copenhagen, Denmark Duration: 17 Aug 2014 → 20 Aug 2014 Conference number: 11 http://www.odam2014.org/

Conference

Conference	11th International Symposium on Human Factors in Organizational Design and Management and 46th Annual Nordic Ergonomics Society Conference (NES)
Number	11
Country/Territory	Denmark
City	Copenhagen
Period	17/08/2014 → 20/08/2014
Internet address	http://www.odam2014.org/

Keywords

Relational Coordination
Productivity and General Practice

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Lundstrøm, Sanne Lykke ; Edwards, Kasper ; Reventlow, Susanne et al. / Relational coordination is associated with productivity in general practice: a survey and register based study. Human Factors in Organizational Design and Management - XI. editor / O. Broberg ; N. Fallentin ; P. Hasle ; P.L. Jensen ; A. Kabel ; M.E. Larsen ; T. Weller. IEA Press, 2014. pp. 495-498

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publisher = "IEA Press",

note = "11th International Symposium on Human Factors in Organizational Design and Management and 46th Annual Nordic Ergonomics Society Conference (NES), ODAM 2014 ; Conference date: 17-08-2014 Through 20-08-2014",

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Lundstrøm, SL, Edwards, K, Reventlow, S & Søndergaard, J 2014, Relational coordination is associated with productivity in general practice: a survey and register based study. in O Broberg, N Fallentin, P Hasle, PL Jensen, A Kabel, ME Larsen & T Weller (eds), Human Factors in Organizational Design and Management - XI. IEA Press, pp. 495-498, 11th International Symposium on Human Factors in Organizational Design and Management and 46th Annual Nordic Ergonomics Society Conference (NES), Copenhagen, Denmark, 17/08/2014.

Relational coordination is associated with productivity in general practice: a survey and register based study. / Lundstrøm, Sanne Lykke; Edwards, Kasper; Reventlow, Susanne et al.
Human Factors in Organizational Design and Management - XI. ed. / O. Broberg; N. Fallentin; P. Hasle; P.L. Jensen; A. Kabel; M.E. Larsen; T. Weller. IEA Press, 2014. p. 495-498.

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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AB - In this paper we investigate the association between relational coordination among the practice team in general practice and number of consultations performed in a general practice per staff, i.e. a proxy of productivity. We measured relational coordination using the Relational Coordination Survey and combined the results with register data. We found that relational coordination was statistically significant associated with number of consultation per staff per year. We later divided consultations in to three types: Face-to-face, Email and phone consultations. We found a statistically significant associating between relational coordination and with number of face-to-face consultation per staff per year.

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Relational coordination is associated with productivity in general practice: a survey and register based study

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