Quantitative relationships between occupant satisfaction and aspects of indoor environmental quality and building design

Monika Joanna Frontczak, Stefano Schiavon, John Goins, Edward Arens, Hui Zhang, Pawel Wargocki

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    Abstract

    The paper examines which indoor environmental parameters and building features contribute occupants’ satisfaction in office buildings. The study analyzed data from a web-based survey administered to 52,980 occupants in 351 office buildings over ten years at the Center for the Built Environment. The survey uses 7-point scale questioning satisfaction with parameters related to the indoor environment, workspace and building features. Building occupants were generally satisfied with their workspaces and their buildings. Proportional odds ordinal logistic regression showed that satisfaction with all parameters listed in the survey contributed to overall workspace satisfaction. The most important parameters were: satisfaction with amount of space (odds ratio OR 1.57), noise (OR 1.27) and visual privacy (OR 1.26). Satisfaction with amount of space was not noticeably affected by size of workspace, and improved by having a private office and sitting close to a window.
    Original languageEnglish
    Title of host publicationProceedings of the 12th International Conference on Indoor Air Quality and Climate
    Publication date2011
    Publication statusPublished - 2011
    Event12th International Conference on Indoor Air Quality and Climate - Austin, TX, United States
    Duration: 5 Jun 201110 Jun 2011
    Conference number: 12
    http://lifelong.engr.utexas.edu/2011/

    Conference

    Conference12th International Conference on Indoor Air Quality and Climate
    Number12
    Country/TerritoryUnited States
    CityAustin, TX
    Period05/06/201110/06/2011
    Internet address

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