Abstract
Quality management has made a major impact on many commercial and
manufacturing companies. Although higher education are similar to
companies in some respects, they are different in others. So a
well established commercial quality management system can't simply
be transferred to higher education. There is a need of
reconsidering the special characteristics of higher education in
order to benefit from the rich experiences made in the commercial
world. A contribution to these reflections have been given by a
research group at the Technical University of Denmark. In this
paper some of the highlights from this study are presented.
| Original language | English |
|---|---|
| Journal | Cesaer's Bridge |
| Issue number | 2 |
| Pages (from-to) | 14-19 |
| Publication status | Published - 1997 |