Putting it all together: Requirements for a CSCW platform

K. Schmidt, T. Rodden

    Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

    Abstract

    This chapter examines the requirements for a computer-supported cooperative work (CSCW). CSCW systems have generally failed to meet the requirements of users in actual cooperative work settings. They do not adequately support fluent transitions between formal and informal interaction and the inextricable interweaving of individual and cooperative work that characterizes everyday work practice. CSCW facilities should be categorized in terms of requirements rather than the characteristics of the medium. The degree and nature of interdependence among the members of the cooperating ensemble as determined by the field of work. The dimensions of cooperative work can be translated into requirements for the techniques of communication in terms of bandwidth and turnaround time. The membership of cooperative ensembles is not stable and often even nondeterminable. The pattern of interaction in cooperative work changes dynamically with the requirements and constraints of a situation. As opposed to CSCW facilities that merely or primarily provide a channel of communication, CSCW facilities that incorporate a mechanism of interaction can be seen as a distinct category of applications in the sense that they are semantically biased. These are genuine CSCW applications.
    Original languageEnglish
    Title of host publicationThe design of computer supported cooperative work and groupware systems
    EditorsD. Shapiro, M. Tauber, R. Traunmüller
    Place of PublicationAmsterdam
    PublisherElsevier
    Publication date1996
    Pages157-175
    Chapter11
    DOIs
    Publication statusPublished - 1996
    SeriesHuman Factors in Information Technology
    Volume12
    ISSN0923-8433

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