Product/Service-System Origins and Trajectories: A Systematic Literature Review of PSS Definitions and their Characteristics

Ronja P. Haase; Daniela Cristina Antelmi Pigosso; Tim C. McAloone

doi:10.1016/j.procir.2017.03.053

Product/Service-System Origins and Trajectories: A Systematic Literature Review of PSS Definitions and their Characteristics

Ronja P. Haase, Daniela Cristina Antelmi Pigosso, Tim C. McAloone

Technical University of Denmark

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Abstract

Literature provides multiple definitions on Product/Service-Systems (PSS), and as the field develops, certain trajectories emerge. The purpose ofthis article is to provide an overview of the stabilization of PSS definitions within PSS research, by presenting the most prominent PSS definitionsand their interrelationships. As the result of a strict protocol, the paper identifies 52 prominent definitions related to PSS, where the citationrelations between the prominent definitions are studied and graphically illustrated. The definitions are furthermore analyzed to identify commonPSS definition characteristics and eleven different characteristics identified. Descriptive analysis is carried out on the identified PSS definitioncharacteristics, to determine commonalties and differences in the field. Even though the literature provides many different variations of PSS definitions, there is certain convergence regarding key characteristics of PSS, including Product and Services as well as Customer Needs.

Original language	English
Journal	Procedia CIRP
Volume	64
Pages (from-to)	157-162
ISSN	2212-8271
DOIs	https://doi.org/10.1016/j.procir.2017.03.053
Publication status	Published - 2017

Bibliographical note

Copyright: 2017 The Authors. This is an open access article under the CC BY-NC-ND license

Keywords

Product/Service-Systems (PSS)
Definitions
Systematic Literature Review

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10.1016/j.procir.2017.03.053

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title = "Product/Service-System Origins and Trajectories: A Systematic Literature Review of PSS Definitions and their Characteristics",

abstract = "Literature provides multiple definitions on Product/Service-Systems (PSS), and as the field develops, certain trajectories emerge. The purpose ofthis article is to provide an overview of the stabilization of PSS definitions within PSS research, by presenting the most prominent PSS definitionsand their interrelationships. As the result of a strict protocol, the paper identifies 52 prominent definitions related to PSS, where the citationrelations between the prominent definitions are studied and graphically illustrated. The definitions are furthermore analyzed to identify commonPSS definition characteristics and eleven different characteristics identified. Descriptive analysis is carried out on the identified PSS definitioncharacteristics, to determine commonalties and differences in the field. Even though the literature provides many different variations of PSS definitions, there is certain convergence regarding key characteristics of PSS, including Product and Services as well as Customer Needs.",

keywords = "Product/Service-Systems (PSS), Definitions, Systematic Literature Review",

author = "Haase, {Ronja P.} and Pigosso, {Daniela Cristina Antelmi} and McAloone, {Tim C.}",

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year = "2017",

doi = "10.1016/j.procir.2017.03.053",

language = "English",

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pages = "157--162",

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AU - Haase, Ronja P.

AU - Pigosso, Daniela Cristina Antelmi

AU - McAloone, Tim C.

N1 - Copyright: 2017 The Authors. This is an open access article under the CC BY-NC-ND license

PY - 2017

Y1 - 2017

N2 - Literature provides multiple definitions on Product/Service-Systems (PSS), and as the field develops, certain trajectories emerge. The purpose ofthis article is to provide an overview of the stabilization of PSS definitions within PSS research, by presenting the most prominent PSS definitionsand their interrelationships. As the result of a strict protocol, the paper identifies 52 prominent definitions related to PSS, where the citationrelations between the prominent definitions are studied and graphically illustrated. The definitions are furthermore analyzed to identify commonPSS definition characteristics and eleven different characteristics identified. Descriptive analysis is carried out on the identified PSS definitioncharacteristics, to determine commonalties and differences in the field. Even though the literature provides many different variations of PSS definitions, there is certain convergence regarding key characteristics of PSS, including Product and Services as well as Customer Needs.

AB - Literature provides multiple definitions on Product/Service-Systems (PSS), and as the field develops, certain trajectories emerge. The purpose ofthis article is to provide an overview of the stabilization of PSS definitions within PSS research, by presenting the most prominent PSS definitionsand their interrelationships. As the result of a strict protocol, the paper identifies 52 prominent definitions related to PSS, where the citationrelations between the prominent definitions are studied and graphically illustrated. The definitions are furthermore analyzed to identify commonPSS definition characteristics and eleven different characteristics identified. Descriptive analysis is carried out on the identified PSS definitioncharacteristics, to determine commonalties and differences in the field. Even though the literature provides many different variations of PSS definitions, there is certain convergence regarding key characteristics of PSS, including Product and Services as well as Customer Needs.

KW - Product/Service-Systems (PSS)

KW - Definitions

KW - Systematic Literature Review

U2 - 10.1016/j.procir.2017.03.053

DO - 10.1016/j.procir.2017.03.053

M3 - Conference article

SN - 2212-8271

VL - 64

SP - 157

EP - 162

JO - Procedia CIRP

JF - Procedia CIRP

ER -

Product/Service-System Origins and Trajectories: A Systematic Literature Review of PSS Definitions and their Characteristics

Abstract

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Keywords

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