Product Configuration Systems and Consequences for Productivity and Quality

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    Product Configuration Systems (PCS) are systems to produce quotations to potential buyers of the products an enterprise produces. Typically the products are complex and will first be produced according to specific needs from the customers. From twelve case studies in Danish industry with informations about expected and realised costs and benefits in implemented PCS's we have the following results: the three highest aggregated scoring expected benefits are: 1)improved quality in specifications, 2)lower turnaround time, and 3)using less resources.The results achieved are in accordance with expectations. A problem is that costs in several cases are unknown or very uncertain. But in cases where they are known there are economic arguments in favour of the PCS.
    Original languageEnglish
    Title of host publicationInnovation, Industrial Dynamics and Structural Transformation: Schumpeterian Legacies
    EditorsFranco Malerba
    Place of PublicationMilan
    PublisherUniversità Commerciale Luigi Bocconi
    Publication date2004
    Publication statusPublished - 2004
    Event10th International Schumpeter Society Conference - Milan, Italy
    Duration: 9 Jun 200412 Jun 2004


    Conference10th International Schumpeter Society Conference


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