Product complexity and operational performance: A systematic literature review

Alexandria Lee Trattner; Lars Hvam; Cipriano  Forza; Zaza Nadja Lee Herbert-Hansen

doi:10.1016/j.cirpj.2019.02.001

Product complexity and operational performance: A systematic literature review

Alexandria Lee Trattner^*, Lars Hvam, Cipriano Forza, Zaza Nadja Lee Herbert-Hansen

^*Corresponding author for this work

University of Padua

Research output: Contribution to journal › Journal article › Research › peer-review

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Abstract

This study presents a systematic literature review of the recent scholarly literature on product complexity (number, diversity, and interrelatedness of product variants and components) and operational performance (measured in terms of cost, time quality, and delivery reliability) in manufacturing and supply chain firms, considering the manufacturing context as well as the mechanisms behind the relationships. The results show that product complexity has a consistently negative relationship with cost, time, quality, and delivery performance measures, though the relationships with quality and delivery performance are less clear.

Original language	English
Journal	CIRP Journal of Manufacturing Science and Technology
Volume	25
Pages (from-to)	69-83
Number of pages	15
ISSN	1755-5817
DOIs	https://doi.org/10.1016/j.cirpj.2019.02.001
Publication status	Published - 2019

Keywords

Product variety
Product complexity
Operational performance
Manufacturing
Complexity management

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Study B CIRP literature reviewAccepted author manuscript, 389 KB

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title = "Product complexity and operational performance: A systematic literature review",

abstract = "This study presents a systematic literature review of the recent scholarly literature on product complexity (number, diversity, and interrelatedness of product variants and components) and operational performance (measured in terms of cost, time quality, and delivery reliability) in manufacturing and supply chain firms, considering the manufacturing context as well as the mechanisms behind the relationships. The results show that product complexity has a consistently negative relationship with cost, time, quality, and delivery performance measures, though the relationships with quality and delivery performance are less clear.",

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AU - Herbert-Hansen, Zaza Nadja Lee

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Y1 - 2019

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AB - This study presents a systematic literature review of the recent scholarly literature on product complexity (number, diversity, and interrelatedness of product variants and components) and operational performance (measured in terms of cost, time quality, and delivery reliability) in manufacturing and supply chain firms, considering the manufacturing context as well as the mechanisms behind the relationships. The results show that product complexity has a consistently negative relationship with cost, time, quality, and delivery performance measures, though the relationships with quality and delivery performance are less clear.

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KW - Operational performance

KW - Manufacturing

KW - Complexity management

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DO - 10.1016/j.cirpj.2019.02.001

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Product complexity and operational performance: A systematic literature review

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