Abstract
This paper addresses software process improvement. In particular
it reports on action research undertaken to understand the
problems with software processes of a large Danish company. It is
argued that in order to understand what the specific problems are
we may, on the one hand, rely on process models like CMM or
Bootstrap. On the other hand, we may also see the specific and
unique features of software processes in this company through what
we call problem diagnosis. Problem diagnosis deals with eliciting
problems perceived by software project managers and with forming
commitment structures to enable process improvement to effectively
take place.
Original language | English |
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Title of host publication | Proceedings of IRIS 21. Information Systems Research in Collaboration with Industry |
Place of Publication | Aalborg |
Publisher | Aalborg University. Department of Computer Science |
Publication date | 1998 |
Pages | 411-430 |
Publication status | Published - 1998 |
Event | IRIS 21. Information Systems Research in Collaboration
with Industry - Sæby, Denmark Duration: 1 Jan 1998 → … |
Conference
Conference | IRIS 21. Information Systems Research in Collaboration with Industry |
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City | Sæby, Denmark |
Period | 01/01/1998 → … |