Problem Diagnosis in Software Process Improvement

Jakob Iversen, Peter Axel Nielsen, Jacob Nørbjerg

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

    Abstract

    This paper addresses software process improvement. In particular it reports on action research undertaken to understand the problems with software processes of a large Danish company. It is argued that in order to understand what the specific problems are we may, on the one hand, rely on process models like CMM or Bootstrap. On the other hand, we may also see the specific and unique features of software processes in this company through what we call problem diagnosis. Problem diagnosis deals with eliciting problems perceived by software project managers and with forming commitment structures to enable process improvement to effectively take place.
    Original languageEnglish
    Title of host publicationProceedings of IRIS 21. Information Systems Research in Collaboration with Industry
    Place of PublicationAalborg
    PublisherAalborg University. Department of Computer Science
    Publication date1998
    Pages411-430
    Publication statusPublished - 1998
    EventIRIS 21. Information Systems Research in Collaboration with Industry - Sæby, Denmark
    Duration: 1 Jan 1998 → …

    Conference

    ConferenceIRIS 21. Information Systems Research in Collaboration with Industry
    CitySæby, Denmark
    Period01/01/1998 → …

    Cite this

    Iversen, J., Nielsen, P. A., & Nørbjerg, J. (1998). Problem Diagnosis in Software Process Improvement. In Proceedings of IRIS 21. Information Systems Research in Collaboration with Industry (pp. 411-430). Aalborg University. Department of Computer Science.