| Original language | English |
|---|---|
| Journal | Operations Research Proceedings |
| Pages (from-to) | 9-16 |
| ISSN | 0721-5924 |
| Publication status | Published - 2004 |
| Externally published | Yes |
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Performance analysis of $M$-designed inbound call centers
- Raik Stolletz
- Leibniz University Hannover
Research output: Contribution to journal › Journal article › Research › peer-review