| Original language | English |
|---|---|
| Journal | Operations Research Proceedings |
| Pages (from-to) | 9-16 |
| ISSN | 0721-5924 |
| Publication status | Published - 2004 |
| Externally published | Yes |
Performance analysis of $M$-designed inbound call centers
Raik Stolletz
Research output: Contribution to journal › Journal article › Research › peer-review