Observed benefits from product configuration systems

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Abstract

This article presents a study of the benefits obtained from applying product configuration systems based on a case study in four industry companies. The impacts are described according to main objectives in literature for imple-menting product configuration systems: lead time in the specification processes, on-time delivery of the specifica-tions, and resource consumption for making specifications, quality of specifications, optimization of products and services, and other observations. The purpose of the study is partly to identify specific impacts observed from implementing product configuration systems in industry companies and partly to assess if the objectives suggested are appropriate for describing the impact of product configuration systems and identifying other possible objectives. The empirical study of the com-panies also gives an indication of more overall performance indicators being affected by the use of product configu-ration systems e.g. increased sales, decrease in the number of SKU's, improved ability to introduce new products, and cost reductions.
Original languageEnglish
JournalInternational Journal of Industrial Engineering (Online)
Volume20
Issue number5-6
Pages (from-to)329-338
ISSN1072-4761
Publication statusPublished - 2013

Keywords

  • Industry
  • Specifications

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