New customer services

Research output: Chapter in Book/Report/Conference proceedingBook chapter – Annual report year: 2011Researchpeer-review


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This chapter focuses on the challenge of motivating energy service customers to make best use of available smart technologies. This can be done through economic incentives, but also through information and education, regulation and reorganisation, and by improving services or customer comfort (Figure 37).
Original languageEnglish
Title of host publicationRisø energy report 10 : Energy for smart cities in an urbanised world
Number of pages86
Place of PublicationRoskilde
PublisherDanmarks Tekniske Universitet, Risø Nationallaboratoriet for Bæredygtig Energi
Publication date2011
ISBN (Print)978-87-550-3905-6
ISBN (Electronic)978-87-550-3906-3
Publication statusPublished - 2011
SeriesDenmark. Forskningscenter Risoe. Risoe-R

    Research areas

  • Risø-R-1778(EN), Risø-R-1778

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