New customer services

Marie Münster, Frits Møller Andersen, Maria Josefina Figueroa Meza, Thomas Christian Jensen, Morten Hofmeister

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    This chapter focuses on the challenge of motivating energy service customers to make best use of available smart technologies. This can be done through economic incentives, but also through information and education, regulation and reorganisation, and by improving services or customer comfort (Figure 37).
    Original languageEnglish
    Title of host publicationRisø energy report 10 : Energy for smart cities in an urbanised world
    Number of pages86
    Place of PublicationRoskilde
    PublisherDanmarks Tekniske Universitet, Risø Nationallaboratoriet for Bæredygtig Energi
    Publication date2011
    ISBN (Print)978-87-550-3905-6
    ISBN (Electronic)978-87-550-3906-3
    Publication statusPublished - 2011
    SeriesDenmark. Forskningscenter Risoe. Risoe-R


    • Risø-R-1778(EN)
    • Risø-R-1778

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