New check-in desks in an airport: The OHS consultant as a 'political reflective navigator'

Ole Broberg, Ingelise Hermund

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

    Abstract

    The occupational health service (OHS) in Denmark is only sparsely involved as adviser when technologi-cal changes take place in client enterprises. In order to promote the OHS efforts in this area, the work practise of OHS consultants has been studied in four cases of technological change. Traditionally the role of OHS consultants is placed on a line between an expert and a process consultant. Based on evidence from the cases and concepts from actor-network theory on technological development, we suggest a sup-plementary third role, the ‘political reflective navigator’. In this role the OHS consultant is seen as an ac-tor pursuing a work environment agenda in a complex network with several actors pursuing other agendas such as productivity, economics, quality, etc. The competencies of a political reflective navigator are out-lined with the aim of revising the training needs of OHS consultants.
    Original languageEnglish
    Title of host publicationErgonomics in the Digital Age
    Place of PublicationLousville
    PublisherThe IEA Press
    Publication date2003
    Publication statusPublished - 2003
    EventXV Triennial Congress of the International Ergonomics Association - Seoul, Korea, Republic of
    Duration: 24 Aug 200329 Aug 2003
    Conference number: 15

    Conference

    ConferenceXV Triennial Congress of the International Ergonomics Association
    Number15
    CountryKorea, Republic of
    CitySeoul
    Period24/08/200329/08/2003

    Cite this

    Broberg, O., & Hermund, I. (2003). New check-in desks in an airport: The OHS consultant as a 'political reflective navigator'. In Ergonomics in the Digital Age Lousville: The IEA Press.