New check-in desks in an airport: The OHS consultant as a 'political reflective navigator'

Ole Broberg; Ingelise Hermund

New check-in desks in an airport: The OHS consultant as a 'political reflective navigator'

Ole Broberg, Ingelise Hermund

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Abstract

The occupational health service (OHS) in Denmark is only sparsely involved as adviser when technologi-cal changes take place in client enterprises. In order to promote the OHS efforts in this area, the work practise of OHS consultants has been studied in four cases of technological change. Traditionally the role of OHS consultants is placed on a line between an expert and a process consultant. Based on evidence from the cases and concepts from actor-network theory on technological development, we suggest a sup-plementary third role, the ‘political reflective navigator’. In this role the OHS consultant is seen as an ac-tor pursuing a work environment agenda in a complex network with several actors pursuing other agendas such as productivity, economics, quality, etc. The competencies of a political reflective navigator are out-lined with the aim of revising the training needs of OHS consultants.

Original language	English
Title of host publication	Ergonomics in the Digital Age
Place of Publication	Lousville
Publisher	The IEA Press
Publication date	2003
Publication status	Published - 2003
Event	XV Triennial Congress of the International Ergonomics Association - Seoul, Korea, Republic of Duration: 24 Aug 2003 → 29 Aug 2003 Conference number: 15

Conference

Conference	XV Triennial Congress of the International Ergonomics Association
Number	15
Country	Korea, Republic of
City	Seoul
Period	24/08/2003 → 29/08/2003

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Cite this

@inproceedings{8c369e9508ad4a9aac2c072f6d23036d,

title = "New check-in desks in an airport: The OHS consultant as a 'political reflective navigator'",

abstract = "The occupational health service (OHS) in Denmark is only sparsely involved as adviser when technologi-cal changes take place in client enterprises. In order to promote the OHS efforts in this area, the work practise of OHS consultants has been studied in four cases of technological change. Traditionally the role of OHS consultants is placed on a line between an expert and a process consultant. Based on evidence from the cases and concepts from actor-network theory on technological development, we suggest a sup-plementary third role, the {\textquoteleft}political reflective navigator{\textquoteright}. In this role the OHS consultant is seen as an ac-tor pursuing a work environment agenda in a complex network with several actors pursuing other agendas such as productivity, economics, quality, etc. The competencies of a political reflective navigator are out-lined with the aim of revising the training needs of OHS consultants.",

keywords = "Consultancy, Occupational health service, Occupational health and safety activities, Technological change",

author = "Ole Broberg and Ingelise Hermund",

year = "2003",

language = "English",

booktitle = "Ergonomics in the Digital Age",

publisher = "The IEA Press",

note = "XV Triennial Congress of the International Ergonomics Association ; Conference date: 24-08-2003 Through 29-08-2003",

}

TY - GEN

T1 - New check-in desks in an airport: The OHS consultant as a 'political reflective navigator'

AU - Broberg, Ole

AU - Hermund, Ingelise

N1 - Conference code: 15

PY - 2003

Y1 - 2003

N2 - The occupational health service (OHS) in Denmark is only sparsely involved as adviser when technologi-cal changes take place in client enterprises. In order to promote the OHS efforts in this area, the work practise of OHS consultants has been studied in four cases of technological change. Traditionally the role of OHS consultants is placed on a line between an expert and a process consultant. Based on evidence from the cases and concepts from actor-network theory on technological development, we suggest a sup-plementary third role, the ‘political reflective navigator’. In this role the OHS consultant is seen as an ac-tor pursuing a work environment agenda in a complex network with several actors pursuing other agendas such as productivity, economics, quality, etc. The competencies of a political reflective navigator are out-lined with the aim of revising the training needs of OHS consultants.

AB - The occupational health service (OHS) in Denmark is only sparsely involved as adviser when technologi-cal changes take place in client enterprises. In order to promote the OHS efforts in this area, the work practise of OHS consultants has been studied in four cases of technological change. Traditionally the role of OHS consultants is placed on a line between an expert and a process consultant. Based on evidence from the cases and concepts from actor-network theory on technological development, we suggest a sup-plementary third role, the ‘political reflective navigator’. In this role the OHS consultant is seen as an ac-tor pursuing a work environment agenda in a complex network with several actors pursuing other agendas such as productivity, economics, quality, etc. The competencies of a political reflective navigator are out-lined with the aim of revising the training needs of OHS consultants.

KW - Consultancy

KW - Occupational health service

KW - Occupational health and safety activities

KW - Technological change

M3 - Article in proceedings

BT - Ergonomics in the Digital Age

PB - The IEA Press

CY - Lousville

T2 - XV Triennial Congress of the International Ergonomics Association

Y2 - 24 August 2003 through 29 August 2003

ER -