Abstract
Customer satisfaction is at the focus for most manufacturers and mass customization can in some markets be one of many tools used to increase the customer perceived value of a product by combining low price with extensive variation and adaptation. As a result mass customization is on the agenda in many SME's but the question is, what it will take for a SME to be successful in achieving mass customization? This paper will discuss mass customization and its influence on "built to order" SME's.
| Original language | English |
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| Title of host publication | Simulating Manufacturing Excellence in Small and Medium Sized Enterprises. |
| Editors | Hans-Henrik Hvolby |
| Publisher | Aalborg Universitetsforlag |
| Publication date | 2000 |
| Publication status | Published - 2000 |
| Event | Simulating Manufacturing Excellence in Small and Medium Sized Enterprises. - Aalborg Duration: 5 Nov 1829 → … |
Conference
| Conference | Simulating Manufacturing Excellence in Small and Medium Sized Enterprises. |
|---|---|
| City | Aalborg |
| Period | 05/11/1829 → … |