Abstract
In construction projects the client will comprise both owner, end-users, and the wider society, representatives of which may have conflicting goals and values; and these may not be fully realized by the stakeholders themselves. Therefore it is a great challenge to capture and manage the values of the multiple stakeholders that constitutes the “client”. However, seeing client satisfaction as the end-goal of construction it is imperative to make client values explicit in the early project phase and make sure that these values are reflected in all subsequent phases of design and construction. The management challenge is further complicated by the fact that the delivery team, who are to understand and deliver client value, consists of even more different parties. To address this a Danish engineering consultancy company has, together with a major contractor, developed a value-based workshop method for capturing and managing client values within a lean framework. This paper describes the initial findings of a joint research project between academia and industry practitioners that seeks to develop the workshop method to create a state of the art approach in construction design management. This includes an overview of fundamental principles of value.
Original language | English |
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Title of host publication | Performance and Knowledge Management : Proceedings of Joint CIB Conference |
Number of pages | 440 |
Volume | June 3-4, 2008, Helsinki, Finland |
Publication date | 2008 |
Pages | 356-368 |
ISBN (Print) | 978-951-758-492-0 |
Publication status | Published - 2008 |
Event | Performance and Knowledge Management : Joint CIB Conference W102 Information and Knowledge Management in Building W096 Architectural Management - Helsinki, Finland Duration: 1 Jan 2008 → … |
Conference
Conference | Performance and Knowledge Management : Joint CIB Conference W102 Information and Knowledge Management in Building W096 Architectural Management |
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City | Helsinki, Finland |
Period | 01/01/2008 → … |
Keywords
- Construction management
- Design management
- Value management