Location-Based Services and Privacy in Airports

John Paulin Hansen; Alexandre Alapetite; Henning Boje Andersen; Lone Malmborg; Jacob Thommesen

doi:10.1007/978-3-642-03655-2_21

Location-Based Services and Privacy in Airports

John Paulin Hansen, Alexandre Alapetite, Henning Boje Andersen, Lone Malmborg, Jacob Thommesen

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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Abstract

This paper reports on a study of privacy concerns related to location-based services in an airport, where users who volunteer for the service will be tracked for a limited period and within a limited area. Reactions elicited from travellers at a field trial showed 60% feeling to some or to a large degree more secure with the system in operation. To provide a background for the privacy study we also describe services provided by the tracking facility and the infrastructure behind it as well as the design and evaluation activities we used. Based on project results including a large number of comments from passengers, we discuss factors influencing passengers’ acceptance and appreciation of location-based services in airports.

Original language	English
Title of host publication	Human-Computer Interaction – INTERACT 2009, Proceedings
Number of pages	928
Volume	Part I
Publisher	Springer Berlin / Heidelberg
Publication date	2009
Pages	168-181
ISBN (Print)	978-3-642-03654-5
DOIs	https://doi.org/10.1007/978-3-642-03655-2_21
Publication status	Published - 2009
Event	Conference on Human-Computer Interaction - Uppsala, Sweden Duration: 1 Jan 2009 → … Conference number: 12th IFIP TC13

Conference

Conference	Conference on Human-Computer Interaction
Number	12th IFIP TC13
City	Uppsala, Sweden
Period	01/01/2009 → …

Series	Lecture Notes in Computer Science
ISSN	0302-9743

Keywords

Transport
Privacy
Location-based services
Mobile services
Technology acceptance
Tracking

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10.1007/978-3-642-03655-2_21

http://www.interact2009.org/

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Cite this

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title = "Location-Based Services and Privacy in Airports",

abstract = "This paper reports on a study of privacy concerns related to location-based services in an airport, where users who volunteer for the service will be tracked for a limited period and within a limited area. Reactions elicited from travellers at a field trial showed 60% feeling to some or to a large degree more secure with the system in operation. To provide a background for the privacy study we also describe services provided by the tracking facility and the infrastructure behind it as well as the design and evaluation activities we used. Based on project results including a large number of comments from passengers, we discuss factors influencing passengers{\textquoteright} acceptance and appreciation of location-based services in airports.",

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Hansen, JP, Alapetite, A, Andersen, HB, Malmborg, L & Thommesen, J 2009, Location-Based Services and Privacy in Airports. in Human-Computer Interaction – INTERACT 2009, Proceedings. vol. Part I, Springer Berlin / Heidelberg, Lecture Notes in Computer Science, pp. 168-181, Conference on Human-Computer Interaction, Uppsala, Sweden, 01/01/2009. https://doi.org/10.1007/978-3-642-03655-2_21

Location-Based Services and Privacy in Airports. / Hansen, John Paulin; Alapetite, Alexandre; Andersen, Henning Boje; Malmborg, Lone; Thommesen, Jacob.

Human-Computer Interaction – INTERACT 2009, Proceedings. Vol. Part I Springer Berlin / Heidelberg, 2009. p. 168-181 (Lecture Notes in Computer Science).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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