Location-Based Services and Privacy in Airports

John Paulin Hansen, Alexandre Alapetite, Henning Boje Andersen, Lone Malmborg, Jacob Thommesen

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

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    Abstract

    This paper reports on a study of privacy concerns related to location-based services in an airport, where users who volunteer for the service will be tracked for a limited period and within a limited area. Reactions elicited from travellers at a field trial showed 60% feeling to some or to a large degree more secure with the system in operation. To provide a background for the privacy study we also describe services provided by the tracking facility and the infrastructure behind it as well as the design and evaluation activities we used. Based on project results including a large number of comments from passengers, we discuss factors influencing passengers’ acceptance and appreciation of location-based services in airports.
    Original languageEnglish
    Title of host publicationHuman-Computer Interaction – INTERACT 2009, Proceedings
    Number of pages928
    VolumePart I
    PublisherSpringer Berlin / Heidelberg
    Publication date2009
    Pages168-181
    ISBN (Print)978-3-642-03654-5
    DOIs
    Publication statusPublished - 2009
    EventConference on Human-Computer Interaction - Uppsala, Sweden
    Duration: 1 Jan 2009 → …
    Conference number: 12th IFIP TC13

    Conference

    ConferenceConference on Human-Computer Interaction
    Number12th IFIP TC13
    CityUppsala, Sweden
    Period01/01/2009 → …
    SeriesLecture Notes in Computer Science
    ISSN0302-9743

    Keywords

    • Transport
    • Privacy
    • Location-based services
    • Mobile services
    • Technology acceptance
    • Tracking

    Cite this

    Hansen, J. P., Alapetite, A., Andersen, H. B., Malmborg, L., & Thommesen, J. (2009). Location-Based Services and Privacy in Airports. In Human-Computer Interaction – INTERACT 2009, Proceedings (Vol. Part I, pp. 168-181). Springer Berlin / Heidelberg. Lecture Notes in Computer Science https://doi.org/10.1007/978-3-642-03655-2_21
    Hansen, John Paulin ; Alapetite, Alexandre ; Andersen, Henning Boje ; Malmborg, Lone ; Thommesen, Jacob. / Location-Based Services and Privacy in Airports. Human-Computer Interaction – INTERACT 2009, Proceedings. Vol. Part I Springer Berlin / Heidelberg, 2009. pp. 168-181 (Lecture Notes in Computer Science).
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    title = "Location-Based Services and Privacy in Airports",
    abstract = "This paper reports on a study of privacy concerns related to location-based services in an airport, where users who volunteer for the service will be tracked for a limited period and within a limited area. Reactions elicited from travellers at a field trial showed 60{\%} feeling to some or to a large degree more secure with the system in operation. To provide a background for the privacy study we also describe services provided by the tracking facility and the infrastructure behind it as well as the design and evaluation activities we used. Based on project results including a large number of comments from passengers, we discuss factors influencing passengers’ acceptance and appreciation of location-based services in airports.",
    keywords = "Transport, Privacy, Location-based services, Mobile services, Technology acceptance, Tracking",
    author = "Hansen, {John Paulin} and Alexandre Alapetite and Andersen, {Henning Boje} and Lone Malmborg and Jacob Thommesen",
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    Hansen, JP, Alapetite, A, Andersen, HB, Malmborg, L & Thommesen, J 2009, Location-Based Services and Privacy in Airports. in Human-Computer Interaction – INTERACT 2009, Proceedings. vol. Part I, Springer Berlin / Heidelberg, Lecture Notes in Computer Science, pp. 168-181, Conference on Human-Computer Interaction, Uppsala, Sweden, 01/01/2009. https://doi.org/10.1007/978-3-642-03655-2_21

    Location-Based Services and Privacy in Airports. / Hansen, John Paulin; Alapetite, Alexandre; Andersen, Henning Boje; Malmborg, Lone; Thommesen, Jacob.

    Human-Computer Interaction – INTERACT 2009, Proceedings. Vol. Part I Springer Berlin / Heidelberg, 2009. p. 168-181 (Lecture Notes in Computer Science).

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

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    Hansen JP, Alapetite A, Andersen HB, Malmborg L, Thommesen J. Location-Based Services and Privacy in Airports. In Human-Computer Interaction – INTERACT 2009, Proceedings. Vol. Part I. Springer Berlin / Heidelberg. 2009. p. 168-181. (Lecture Notes in Computer Science). https://doi.org/10.1007/978-3-642-03655-2_21