Living labs as a methodology for service design - an analysis based on cases and discussions from a systems approach viewpoint

Mika Yasuoka, Fumiya Akasaka, Atsushi Kimura, Masayuki Ihara

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    Recently "Living Labs (LLs)" have attracted attentions as a method which aims at actively involving citizens for longer term to co-create service. Despite its increased interests, there is no unified definition of what LLs are. In order to develop a service successfully by utilizing this approach, it is of critical importance to understand the methodology in depth, and then localize them to fit to conditions in practice. In this paper, we investigated preceding LL cases in Japan and Scandinavia, depict the methodological features of LL, and review them from the systems approach perspective.
    Original languageEnglish
    Title of host publicationDS 92: Proceedings of the DESIGN 2018 15th International Design Conference
    PublisherDesign Society
    Publication date2018
    ISBN (Electronic)978-953-7738-59-4
    Publication statusPublished - 2018
    EventThe International Design Conference - DESIGN 2018 - Hotel Dubrovnik Palace, Dubrovnik, Croatia
    Duration: 21 May 201824 May 2018


    ConferenceThe International Design Conference - DESIGN 2018
    LocationHotel Dubrovnik Palace
    Internet address

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