Lean With a Human Face: Best Practice of Denmark

Peter Hasle, Per Langaa Jensen

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review


    The consequences for quality of work of lean manufacturing is discussed in the international litterature, and several authors suggest increased work speed, stress, and muscoskeletal diseases as a consequence of lean. The Danish experience with lean has been studied through interviews with managers and employees, and it is a somewhat different experience. This tra-dition for collaboration has been the framework for the development of lean into a form which is different from the descriptions found in the mainly Anglo-Saxon literature. Many Danish both private and public organizations have experience with a version of lean which is based on employee participation and with quality of work as a goal equal to the traditional productivity goals. This experience seems to indicate that a local approach based on social capital with employee participation but still with strong management support gives better and more sustainable effects on productivity and at the same time has a positive influence on qual-ity of work.
    Original languageEnglish
    Title of host publicationHuman Factors in Organizational Design and Management - IX
    Place of PublicationSao Paulo, Brazil
    PublisherIEA Press
    Publication date2008
    ISBN (Print)09-76-81431-5
    Publication statusPublished - 2008
    Event9th International Symposium on Human Factors in Organizational Design and Management : Understanding and Transforming Work for Innovation - Sao Paulo, Brazil
    Duration: 19 Mar 200821 Mar 2008
    Conference number: 9


    Conference9th International Symposium on Human Factors in Organizational Design and Management
    CitySao Paulo


    • quality of work
    • social capital
    • implementation
    • Lean


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