Lean as a Tool for Systematic Employee based Improvement of Psychosocial Factors in Hospitals

Peter Hasle, Liv Starheim, Per Langaa Jensen, Birgitte Juul Diekmann

    Research output: Chapter in Book/Report/Conference proceeding › Conference abstract in proceedings › Research › peer-review

    Abstract

    The work pressure in hospital is growing due to an increase in patient demands and economic constraints. Problems in communication and coordination often constitute important factors for the increased pressure. This paper describes the P-lean methodology which can facilitate solutions to such problems. The methodology builds on lean focusing on value stream mapping (VSM) in particular. Groups of employees carry out VSM of selected processes, follow up with the collection of data on the processes and develop suitable solutions. The data from testing of the methodology test shows that VSM, in particular, provides new insights, which help employees to identify and implement improvements. Hospital wards implementing the methodology need some external facilitator assistance. Communication and coordination across wards in the hospital are an important issue but proved to be difficult also with this methodology.
    Original languageEnglish
    Title of host publicationAcademy of Management Annual Meeting, 2016
    Publication date2016
    Article number 14196
    Publication statusPublished - 2016
    EventAcademy of Management. Academy of Management - New York, United States
    Duration: 5 Aug 2016 → 9 Aug 2016

    Conference

    ConferenceAcademy of Management. Academy of Management
    CountryUnited States
    CityNew York
    Period05/08/2016 → 09/08/2016
    SeriesAcademy of Management Proceedings
    ISSN2151-6561

    Cite this

    Hasle, P., Starheim, L., Jensen, P. L., & Juul Diekmann, B. (2016). Lean as a Tool for Systematic Employee based Improvement of Psychosocial Factors in Hospitals. In Academy of Management Annual Meeting, 2016 [ 14196] Academy of Management Proceedings
    Hasle, Peter ; Starheim, Liv ; Jensen, Per Langaa ; Juul Diekmann, Birgitte. / Lean as a Tool for Systematic Employee based Improvement of Psychosocial Factors in Hospitals. Academy of Management Annual Meeting, 2016. 2016. (Academy of Management Proceedings).
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    title = "Lean as a Tool for Systematic Employee based Improvement of Psychosocial Factors in Hospitals",
    abstract = "The work pressure in hospital is growing due to an increase in patient demands and economic constraints. Problems in communication and coordination often constitute important factors for the increased pressure. This paper describes the P-lean methodology which can facilitate solutions to such problems. The methodology builds on lean focusing on value stream mapping (VSM) in particular. Groups of employees carry out VSM of selected processes, follow up with the collection of data on the processes and develop suitable solutions. The data from testing of the methodology test shows that VSM, in particular, provides new insights, which help employees to identify and implement improvements. Hospital wards implementing the methodology need some external facilitator assistance. Communication and coordination across wards in the hospital are an important issue but proved to be difficult also with this methodology.",
    author = "Peter Hasle and Liv Starheim and Jensen, {Per Langaa} and {Juul Diekmann}, Birgitte",
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    Hasle, P, Starheim, L, Jensen, PL & Juul Diekmann, B 2016, Lean as a Tool for Systematic Employee based Improvement of Psychosocial Factors in Hospitals. in Academy of Management Annual Meeting, 2016., 14196, Academy of Management Proceedings, Academy of Management. Academy of Management, New York, United States, 05/08/2016.

    Lean as a Tool for Systematic Employee based Improvement of Psychosocial Factors in Hospitals. / Hasle, Peter; Starheim, Liv; Jensen, Per Langaa; Juul Diekmann, Birgitte.

    Academy of Management Annual Meeting, 2016. 2016. 14196 (Academy of Management Proceedings).

    Research output: Chapter in Book/Report/Conference proceeding › Conference abstract in proceedings › Research › peer-review

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    T1 - Lean as a Tool for Systematic Employee based Improvement of Psychosocial Factors in Hospitals

    AU - Hasle, Peter

    AU - Starheim, Liv

    AU - Jensen, Per Langaa

    AU - Juul Diekmann, Birgitte

    PY - 2016

    Y1 - 2016

    N2 - The work pressure in hospital is growing due to an increase in patient demands and economic constraints. Problems in communication and coordination often constitute important factors for the increased pressure. This paper describes the P-lean methodology which can facilitate solutions to such problems. The methodology builds on lean focusing on value stream mapping (VSM) in particular. Groups of employees carry out VSM of selected processes, follow up with the collection of data on the processes and develop suitable solutions. The data from testing of the methodology test shows that VSM, in particular, provides new insights, which help employees to identify and implement improvements. Hospital wards implementing the methodology need some external facilitator assistance. Communication and coordination across wards in the hospital are an important issue but proved to be difficult also with this methodology.

    AB - The work pressure in hospital is growing due to an increase in patient demands and economic constraints. Problems in communication and coordination often constitute important factors for the increased pressure. This paper describes the P-lean methodology which can facilitate solutions to such problems. The methodology builds on lean focusing on value stream mapping (VSM) in particular. Groups of employees carry out VSM of selected processes, follow up with the collection of data on the processes and develop suitable solutions. The data from testing of the methodology test shows that VSM, in particular, provides new insights, which help employees to identify and implement improvements. Hospital wards implementing the methodology need some external facilitator assistance. Communication and coordination across wards in the hospital are an important issue but proved to be difficult also with this methodology.

    M3 - Conference abstract in proceedings

    BT - Academy of Management Annual Meeting, 2016

    ER -

    Hasle P, Starheim L, Jensen PL, Juul Diekmann B. Lean as a Tool for Systematic Employee based Improvement of Psychosocial Factors in Hospitals. In Academy of Management Annual Meeting, 2016. 2016. 14196. (Academy of Management Proceedings).

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