KPI’s, leadership and psychosocial work environment

Kasper Edwards; Hermann Burr

KPI’s, leadership and psychosocial work environment

Kasper Edwards
, Hermann Burr

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Abstract

Key performance indicators (KPIs) are the few important measures that managers use to evaluate performance of individuals and/or organizational units. KPI’s are an integral part of a performance management system which collect data and serve as a basis for decision support and managerial action. KPI’s can be perceived as top-level management’s technological instrument to control all employees directly. When an employee is not performing the performance management system will highlight the problem and invite action from management.
From this perspective performance management systems should reduce variation in employees’ performance and reduce the importance of first line managers.
This paper presents findings from a longitudinal study of a large Danish financial institution.

Original language	English
Title of host publication	Human Factors in Organizational Design and Management - XI
Editors	O. Broberg, N. Fallentin, P. Hasle, P.L. Jensen, A. Kabel, M.E. Larsen, T. Weller
Number of pages	3
Publisher	IEA Press
Publication date	2014
Publication status	Published - 2014
Event	11th International Symposium on Human Factors in Organizational Design and Management and 46th Annual Nordic Ergonomics Society Conference (NES) - Copenhagen, Denmark Duration: 17 Aug 2014 → 20 Aug 2014 Conference number: 11 http://www.odam2014.org/

Conference

Conference	11th International Symposium on Human Factors in Organizational Design and Management and 46th Annual Nordic Ergonomics Society Conference (NES)
Number	11
Country/Territory	Denmark
City	Copenhagen
Period	17/08/2014 → 20/08/2014
Internet address	http://www.odam2014.org/

OpenUrl availability

Check availability in DTU Findit

KPI’er – hvad er det og hvilken effekt har de på trivsel og produktivitet
Edwards, K. (Invited speaker)
24 Feb 2015
Activity: Talks and presentations › Conference presentations

Cite this

@inproceedings{97df3a218e6b4d0781f08a2b53a97d3f,

title = "KPI{\textquoteright}s, leadership and psychosocial work environment",

abstract = "Key performance indicators (KPIs) are the few important measures that managers use to evaluate performance of individuals and/or organizational units. KPI{\textquoteright}s are an integral part of a performance management system which collect data and serve as a basis for decision support and managerial action. KPI{\textquoteright}s can be perceived as top-level management{\textquoteright}s technological instrument to control all employees directly. When an employee is not performing the performance management system will highlight the problem and invite action from management. From this perspective performance management systems should reduce variation in employees{\textquoteright} performance and reduce the importance of first line managers. This paper presents findings from a longitudinal study of a large Danish financial institution. ",

author = "Kasper Edwards and Hermann Burr",

year = "2014",

language = "English",

editor = "O. Broberg and N. Fallentin and P. Hasle and P.L. Jensen and A. Kabel and M.E. Larsen and T. Weller",

booktitle = "Human Factors in Organizational Design and Management - XI",

publisher = "IEA Press",

note = "11th International Symposium on Human Factors in Organizational Design and Management and 46th Annual Nordic Ergonomics Society Conference (NES), ODAM 2014 ; Conference date: 17-08-2014 Through 20-08-2014",

url = "http://www.odam2014.org/",

}

Edwards, K & Burr, H 2014, KPI’s, leadership and psychosocial work environment. in O Broberg, N Fallentin, P Hasle, PL Jensen, A Kabel, ME Larsen & T Weller (eds), Human Factors in Organizational Design and Management - XI. IEA Press, 11th International Symposium on Human Factors in Organizational Design and Management and 46th Annual Nordic Ergonomics Society Conference (NES), Copenhagen, Denmark, 17/08/2014.

KPI’s, leadership and psychosocial work environment. / Edwards, Kasper; Burr, Hermann.
Human Factors in Organizational Design and Management - XI. ed. / O. Broberg; N. Fallentin; P. Hasle; P.L. Jensen; A. Kabel; M.E. Larsen; T. Weller. IEA Press, 2014.

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

TY - GEN

T1 - KPI’s, leadership and psychosocial work environment

AU - Edwards, Kasper

AU - Burr, Hermann

N1 - Conference code: 11

PY - 2014

Y1 - 2014

N2 - Key performance indicators (KPIs) are the few important measures that managers use to evaluate performance of individuals and/or organizational units. KPI’s are an integral part of a performance management system which collect data and serve as a basis for decision support and managerial action. KPI’s can be perceived as top-level management’s technological instrument to control all employees directly. When an employee is not performing the performance management system will highlight the problem and invite action from management. From this perspective performance management systems should reduce variation in employees’ performance and reduce the importance of first line managers. This paper presents findings from a longitudinal study of a large Danish financial institution.

AB - Key performance indicators (KPIs) are the few important measures that managers use to evaluate performance of individuals and/or organizational units. KPI’s are an integral part of a performance management system which collect data and serve as a basis for decision support and managerial action. KPI’s can be perceived as top-level management’s technological instrument to control all employees directly. When an employee is not performing the performance management system will highlight the problem and invite action from management. From this perspective performance management systems should reduce variation in employees’ performance and reduce the importance of first line managers. This paper presents findings from a longitudinal study of a large Danish financial institution.

M3 - Article in proceedings

BT - Human Factors in Organizational Design and Management - XI

A2 - Broberg, O.

A2 - Fallentin, N.

A2 - Hasle, P.

A2 - Jensen, P.L.

A2 - Kabel, A.

A2 - Larsen, M.E.

A2 - Weller, T.

PB - IEA Press

T2 - 11th International Symposium on Human Factors in Organizational Design and Management and 46th Annual Nordic Ergonomics Society Conference (NES)

Y2 - 17 August 2014 through 20 August 2014

ER -

KPI’s, leadership and psychosocial work environment

Abstract

Conference

OpenUrl availability

Fingerprint

Activities

KPI’er – hvad er det og hvilken effekt har de på trivsel og produktivitet

Cite this