Kansei Engineering and Website Design

Zheng Song, Thomas J. Howard, Sofiane Achiche, Ali Gürcan Özkil

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

    Abstract

    Capturing users’ needs is critical in web site design. However, a lot of attention has been paid to enhance the functionality and usability, whereas much less consideration has been given to satisfy the emotional needs of users, which is also important to a successful design. This paper explores a methodology based on Kansei Engineering, which has done significant work in product and industrial design but not quite been adopted in the IT field, in order to discover implicit emotional needs of users toward web site and transform them into design details. Survey and interview techniques and statistical methods were performed in this paper. A prototype web site was produced based on the Kansei results integrated with technical expertise and practical considerations. The results showed that the Kansei Engineering methodology in this paper played a significant role in web site design in terms of satisfying the emotional needs of users.
    Original languageEnglish
    Title of host publicationProceedings of the ASME 2012 International Design Engineering Technical Conferences & Computers and Information in Engineering Conference
    Number of pages11
    PublisherAmerican Society of Mechanical Engineers
    Publication date2012
    PagesDETC2012-70543
    Publication statusPublished - 2012
    EventASME 2012 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference: 32nd Computers and Information in Engineering Conference (CIE) - Chicago,IL, United States
    Duration: 12 Aug 201215 Aug 2012
    http://www.asmeconferences.org/idetc2012/

    Conference

    ConferenceASME 2012 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference
    Country/TerritoryUnited States
    CityChicago,IL
    Period12/08/201215/08/2012
    Internet address

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