Integrated, Ubiquitous and Collaborative Process Mining with Chat Bots

Andrea Burattin

Integrated, Ubiquitous and Collaborative Process Mining with Chat Bots

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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Abstract

Within the process mining field we are witnessing a tremendous growth of applications and development frameworks available to perform data analyses. Such growth, which is very positive and desirable, comes with the cost of learning each new tool and difficulties in integrating different systems in order to complement the analyses. In addition, we are noticing the lack of tools enabling collaboration among the users involved in a project. Finally, we think it would be highly recommended to enable ubiquitous processing of data. This paper proposes a solution to all these issues by presenting a chat bot which can be included in discussions to enable the execution of process mining directly
from the chat.

Original language	English
Title of host publication	Proceedings of the Dissertation Award, Doctoral Consortium, and Demonstration Track at BPM 2019
Publisher	CEUR-WS
Publication date	2019
Pages	144-48
Article number	Paper DT6
Publication status	Published - 2019
Event	17th Int. Conference on Business Process Management - Vienna University of Economics and Business, Vienna, Austria Duration: 1 Sep 2019 → 6 Sep 2019 Conference number: 17

Conference

Conference	17th Int. Conference on Business Process Management
Number	17
Location	Vienna University of Economics and Business
Country	Austria
City	Vienna
Period	01/09/2019 → 06/09/2019

Series	CEUR Workshop Proceedings
Volume	2420
ISSN	1613-0073

Keywords

Process Mining
Chat bots
Ubiquitous computing

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@inproceedings{ca3bf40787e448aaaf3e6aa32583815c,

title = "Integrated, Ubiquitous and Collaborative Process Mining with Chat Bots",

abstract = "Within the process mining field we are witnessing a tremendous growth of applications and development frameworks available to perform data analyses. Such growth, which is very positive and desirable, comes with the cost of learning each new tool and difficulties in integrating different systems in order to complement the analyses. In addition, we are noticing the lack of tools enabling collaboration among the users involved in a project. Finally, we think it would be highly recommended to enable ubiquitous processing of data. This paper proposes a solution to all these issues by presenting a chat bot which can be included in discussions to enable the execution of process mining directlyfrom the chat.",

keywords = "Process Mining, Chat bots, Ubiquitous computing",

author = "Andrea Burattin",

year = "2019",

language = "English",

series = "CEUR Workshop Proceedings",

publisher = "CEUR-WS",

pages = "144--48",

booktitle = "Proceedings of the Dissertation Award, Doctoral Consortium, and Demonstration Track at BPM 2019",

note = "17th Int. Conference on Business Process Management<br/>, BPM 2019 ; Conference date: 01-09-2019 Through 06-09-2019",

}

Integrated, Ubiquitous and Collaborative Process Mining with Chat Bots. / Burattin, Andrea.

Proceedings of the Dissertation Award, Doctoral Consortium, and Demonstration Track at BPM 2019. CEUR-WS, 2019. p. 144-48 Paper DT6 (CEUR Workshop Proceedings, Vol. 2420).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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T1 - Integrated, Ubiquitous and Collaborative Process Mining with Chat Bots

AU - Burattin, Andrea

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PY - 2019

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N2 - Within the process mining field we are witnessing a tremendous growth of applications and development frameworks available to perform data analyses. Such growth, which is very positive and desirable, comes with the cost of learning each new tool and difficulties in integrating different systems in order to complement the analyses. In addition, we are noticing the lack of tools enabling collaboration among the users involved in a project. Finally, we think it would be highly recommended to enable ubiquitous processing of data. This paper proposes a solution to all these issues by presenting a chat bot which can be included in discussions to enable the execution of process mining directlyfrom the chat.

AB - Within the process mining field we are witnessing a tremendous growth of applications and development frameworks available to perform data analyses. Such growth, which is very positive and desirable, comes with the cost of learning each new tool and difficulties in integrating different systems in order to complement the analyses. In addition, we are noticing the lack of tools enabling collaboration among the users involved in a project. Finally, we think it would be highly recommended to enable ubiquitous processing of data. This paper proposes a solution to all these issues by presenting a chat bot which can be included in discussions to enable the execution of process mining directlyfrom the chat.

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KW - Chat bots

KW - Ubiquitous computing

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T3 - CEUR Workshop Proceedings

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EP - 148

BT - Proceedings of the Dissertation Award, Doctoral Consortium, and Demonstration Track at BPM 2019

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