Improvisation in public IT megaproject: Case study of railway modernising project in Denmark

Kornpong Mahitthiburin; Kim Normann Andersen; Steven Seth Harrod; Jakob Nørbjerg

doi:10.1145/3657054.3657180

Improvisation in public IT megaproject: Case study of railway modernising project in Denmark

Kornpong Mahitthiburin
, Kim Normann Andersen
, Steven Seth Harrod
, Jakob Nørbjerg

Copenhagen Business School

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Abstract

Applying the lens of improvisation theory, this ongoing research aims to explain the overruns of public sector IT megaprojects. The findings are based on a case study of a railway traffic management systems development project in Denmark, a flagship project with significant time and cost overruns. Megaprojects depend on a high degree of creativity to overcome risks and uncertainties. We find, however, that there is no pure improvised solution in public megaprojects due to the risk-averse nature of the project owner.

Original language	English
Title of host publication	dg.o '24: Proceedings of the 25th Annual International Conference on Digital Government Research
Editors	Hsin-Chung Liao, David Duenas Cid
Place of Publication	NY, United States
Publisher	ACM
Publication date	2024
Pages	1011-1013
ISBN (Electronic)	979-8-4007-0988-3
DOIs	https://doi.org/10.1145/3657054.3657180
Publication status	Published - 2024
Event	25^th Annual International Conference on Digital Government Research - Taipei, Taiwan, Province of China Duration: 11 Jun 2024 → 14 Jun 2024

Conference

Conference	25^th Annual International Conference on Digital Government Research
Country/Territory	Taiwan, Province of China
City	Taipei
Period	11/06/2024 → 14/06/2024

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10.1145/3657054.3657180

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ODIN: ODIN Computer Optimized Railway Dispatch System
Harrod, S. S. (PI) & Matera, G. (Project Participant)
15/01/2020 → …
Project: Research

Cite this

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title = "Improvisation in public IT megaproject: Case study of railway modernising project in Denmark",

abstract = "Applying the lens of improvisation theory, this ongoing research aims to explain the overruns of public sector IT megaprojects. The findings are based on a case study of a railway traffic management systems development project in Denmark, a flagship project with significant time and cost overruns. Megaprojects depend on a high degree of creativity to overcome risks and uncertainties. We find, however, that there is no pure improvised solution in public megaprojects due to the risk-averse nature of the project owner.",

author = "Kornpong Mahitthiburin and Andersen, \{Kim Normann\} and Harrod, \{Steven Seth\} and Jakob N{\o}rbjerg",

year = "2024",

doi = "10.1145/3657054.3657180",

language = "English",

pages = "1011--1013",

editor = "Hsin-Chung Liao and Cid, \{David Duenas\}",

booktitle = "dg.o '24: Proceedings of the 25th Annual International Conference on Digital Government Research",

publisher = "ACM",

note = "25<sup>th</sup> Annual International Conference on Digital Government Research, dg.o'24 ; Conference date: 11-06-2024 Through 14-06-2024",

}

Mahitthiburin, K, Andersen, KN, Harrod, SS & Nørbjerg, J 2024, Improvisation in public IT megaproject: Case study of railway modernising project in Denmark. in H-C Liao & DD Cid (eds), dg.o '24: Proceedings of the 25th Annual International Conference on Digital Government Research. ACM, NY, United States, pp. 1011-1013, 25^th Annual International Conference on Digital Government Research, Taipei, Taiwan, Province of China, 11/06/2024. https://doi.org/10.1145/3657054.3657180

Improvisation in public IT megaproject: Case study of railway modernising project in Denmark. / Mahitthiburin, Kornpong; Andersen, Kim Normann; Harrod, Steven Seth et al.
dg.o '24: Proceedings of the 25th Annual International Conference on Digital Government Research. ed. / Hsin-Chung Liao; David Duenas Cid. NY, United States: ACM, 2024. p. 1011-1013.

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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T1 - Improvisation in public IT megaproject

T2 - 25<sup>th</sup> Annual International Conference on Digital Government Research

AU - Mahitthiburin, Kornpong

AU - Andersen, Kim Normann

AU - Harrod, Steven Seth

AU - Nørbjerg, Jakob

PY - 2024

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N2 - Applying the lens of improvisation theory, this ongoing research aims to explain the overruns of public sector IT megaprojects. The findings are based on a case study of a railway traffic management systems development project in Denmark, a flagship project with significant time and cost overruns. Megaprojects depend on a high degree of creativity to overcome risks and uncertainties. We find, however, that there is no pure improvised solution in public megaprojects due to the risk-averse nature of the project owner.

AB - Applying the lens of improvisation theory, this ongoing research aims to explain the overruns of public sector IT megaprojects. The findings are based on a case study of a railway traffic management systems development project in Denmark, a flagship project with significant time and cost overruns. Megaprojects depend on a high degree of creativity to overcome risks and uncertainties. We find, however, that there is no pure improvised solution in public megaprojects due to the risk-averse nature of the project owner.

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DO - 10.1145/3657054.3657180

M3 - Article in proceedings

SP - 1011

EP - 1013

BT - dg.o '24: Proceedings of the 25th Annual International Conference on Digital Government Research

A2 - Liao, Hsin-Chung

A2 - Cid, David Duenas

PB - ACM

CY - NY, United States

Y2 - 11 June 2024 through 14 June 2024

ER -

Improvisation in public IT megaproject: Case study of railway modernising project in Denmark

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Projects

ODIN: ODIN Computer Optimized Railway Dispatch System

Cite this