Human Systems Design Criteria

Jens Rasmussen

    Research output: Contribution to journalJournal articleResearchpeer-review

    Abstract

    This paper deals with the problem of designing more humanised computer systems. This problem can be formally described as the need for defining human design criteria, which — if used in the design process - will secure that the systems designed get the relevant qualities. That is not only the necessary functional qualities but also the needed human qualities. The author's main argument is, that the design process should be a dialectical synthesis of the two points of view: Man as a System Component, and System as Man's Environment. Based on a man's presentation of the state of the art a set of design criteria is suggested and their relevance discussed. The point is to focus on the operator rather than on the computer. The crucial question is not to program the computer to work on its own conditions, but to “program” the operator to function on human conditions.
    Original languageEnglish
    JournalComputers in Industry
    Volume2
    Issue number4
    Pages (from-to)297-309
    ISSN0166-3615
    DOIs
    Publication statusPublished - 1982

    Keywords

    • levels of automation
    • human work environments
    • human design criteria
    • human system components
    • humanized computer systems
    • Computerization
    • functional qualities
    • man-machine systems
    • working qualities

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