Human Error Mechanisms in Complex Work Environments

Jens Rasmussen

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Abstract

Human error taxonomies have been developed from analysis of industrial incident reports as well as from psychological experiments. In the paper, the results of the two approaches are reviewed and compared. In both cases, it is found, a fairly low number of basic psychological mechanisms will account for the majority of action errors observed. In addition, error mechanisms appear to be intimately related to the development of high skill and know-how in a complex work context. This relationship between errors and human adaptation is discussed in detail for individuals and organizations. The implications for system safety is briefly mentioned, together with the implications for system design.
Original languageEnglish
Number of pages19
ISBN (Print)87-550-1385-6
Publication statusPublished - 1987
Externally publishedYes
EventPost-Smirt 9 Seminar - Munich, Germany
Duration: 1 Aug 19871 Aug 1987
SeriesRisø-M
Number2679
ISSN0418-6435

Seminar

SeminarPost-Smirt 9 Seminar
Country/TerritoryGermany
CityMunich
Period01/08/198701/08/1987

Keywords

  • Risø-M-2679

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