How Sustainable Facilities Management can add value to organisations and the environment: examples of key performance indicators.

Per Anker Jensen, Susanne Balslev Nielsen, Helle Lohmann Rasmussen

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Abstract

Purpose: To investigate and give guidance on how Sustainable Facilities Management (SFM) can add value to organisations and the environment.

Methodology: A conceptual framework has been developed for investigating the opportunities for Facilities Management (FM) to add value in relation to six selected value parameters: Branding, Economy, Flexibility, Productivity, Risk and Sustainability and the five FM scopes: Portfolio management, Project management, Space and workplace management, Property management, and Service management. The main focus of the paper is on environmental sustainability and in particularly materials and energy. For each scope a value tree with interventions as value enablers and a list of key performance indicators were developed. The paper is based on literature reviews, discussions and verifications in a group of researchers and experts with comprehensive practical experience from FM organisations and consulting companies.

Findings: The paper concludes that SFM can contribute to organisational and environmental value within all five scopes. Synergies and trade-offs between Sustainability and the other five value parameters are discussed.

Implications: The results can be used to obtain a deeper understanding of how SFM can add value to organisations and the environment. The conceptual framework can give inspiration to further research on the added value of FM. Practitioners can find inspiration and guidance on how to contribute to added value by SFM within each of the five FM scopes.
Original languageEnglish
Title of host publicationProceedings of the 22nd CIB World Building Congress
Number of pages10
Publication date2022
Publication statusPublished - 2022
Event22nd CIB World Building Congress - Melbourne, Australia
Duration: 27 Jun 202230 Jun 2022
Conference number: 22

Conference

Conference22nd CIB World Building Congress
Number22
Country/TerritoryAustralia
CityMelbourne
Period27/06/202230/06/2022

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