How Daily Operational Meetings Can Support Transformation To A Lean Improvement Culture

David Hansen, Rasmus Jørgensen, Johan Lilja

    Research output: Contribution to conferencePaperResearchpeer-review

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    Abstract

    With pressure for creating more value with fewer resources, many organizations pursue becoming Lean. However, many are unsuccessful in the transformation necessary for sustainable change, such as creating an improvement culture. This study investigates how operational meetings, offering frequent touch points, can be used to intentionally support cultural transformation. An explorative case study identified more than 30 types of meeting activities in five categories: Information, Action, Sparring, Learning, and Relational. A comparative case study then investigated meeting set-ups and their role in supporting cultural change. The analysis shows how meeting set-ups can be designed to support cultural transformation.
    Original languageEnglish
    Publication date2017
    Number of pages10
    Publication statusPublished - 2017
    EventEUROMAR 2017 - Warsaw, Poland
    Duration: 2 Jul 20176 Jul 2017
    http://www.euromar2017.org/

    Conference

    ConferenceEUROMAR 2017
    Country/TerritoryPoland
    CityWarsaw
    Period02/07/201706/07/2017
    Internet address

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